Retail Sales Associate- 3704
FirstCash, San Antonio, TX, United States
Position Summary
We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associate will work with a wide variety of jewelry, general merchandise, tools, electronics, firearms (in FFL locations), and more. The position offers an hourly wage plus commission based on productivity.
Responsibilities
Greets and interacts with all customers to develop rapport and recommend solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked, and displays merchandise.
Performs sales and loan transactions in accordance with policies, procedures, and regulations.
Handles all cash and negotiable items in accordance with policies and regulations.
Answers incoming calls per company standards.
Effectively communicates the legal aspects of pawn and buy transactions.
Communicates with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and obtain firearms certification.
May be asked to assist a customer on the exterior of the building or retrieve items from exterior storage.
Minimum Age: 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Ability to perform basic math calculations proficiently.
Cash handling experience is preferred.
Should be able to work in multiple locations as business needs dictate.
Must have the ability to work a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate Point‑Of‑Sale (POS) systems and common office machines.
Perks and Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
Best working hours in the business; most stores open 9 AM–6 PM, many closed on Sundays.
Earned Wage Access program available on the second day of employment.
Unlimited commission above hourly base rate.
Paid vacation: one week after six months, an additional week each year thereafter.
Sick/Personal time: 8 hours after six months, 16 hours each anniversary thereafter.
Employee discounts from over 10,000 companies.
FirstCash 401(k) program after six months of employment.
FirstCash Pet Insurance program.
Bilingual applicants are encouraged to apply!
FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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Responsibilities
Greets and interacts with all customers to develop rapport and recommend solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked, and displays merchandise.
Performs sales and loan transactions in accordance with policies, procedures, and regulations.
Handles all cash and negotiable items in accordance with policies and regulations.
Answers incoming calls per company standards.
Effectively communicates the legal aspects of pawn and buy transactions.
Communicates with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties, as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and obtain firearms certification.
May be asked to assist a customer on the exterior of the building or retrieve items from exterior storage.
Minimum Age: 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Ability to perform basic math calculations proficiently.
Cash handling experience is preferred.
Should be able to work in multiple locations as business needs dictate.
Must have the ability to work a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate Point‑Of‑Sale (POS) systems and common office machines.
Perks and Benefits
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
Best working hours in the business; most stores open 9 AM–6 PM, many closed on Sundays.
Earned Wage Access program available on the second day of employment.
Unlimited commission above hourly base rate.
Paid vacation: one week after six months, an additional week each year thereafter.
Sick/Personal time: 8 hours after six months, 16 hours each anniversary thereafter.
Employee discounts from over 10,000 companies.
FirstCash 401(k) program after six months of employment.
FirstCash Pet Insurance program.
Bilingual applicants are encouraged to apply!
FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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