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Retail Sales Associate - 2207

Cash America Pawn, Houston, TX, United States


Overview Full-Time Retail Sales Associate to join our team. Pay range: $10.00 to $14.00 per hour. Earn commissions on transactions; potential to earn up to 8% on transactions in addition to hourly pay.

Position Summary We are seeking entry-level, full-time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate greets, engages, and assists customers with sales, loans, and other transactions, delivering a positive and professional customer experience. The role involves working with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.

Responsibilities

Greets and interacts with customers to develop rapport and offer appropriate financial solutions.

Performs non-management open/close procedures.

Keeps the sales floor clean, stocked, and maintains merchandise displays.

Performs sales and loan transactions in accordance with policies and regulatory requirements.

Handles cash and negotiable items in accordance with policies and procedures.

Answers incoming calls per company standards.

Effectively communicates the legal aspects of pawn and buy transactions to customers.

Communicates effectively with coworkers and managers; supports a positive customer experience.

Completes required training and performs other related duties as assigned.

Minimum Requirements & Qualifications

Must be willing and able to lift/carry up to 50 pounds.

Ability to stand, walk, and perform duties for extended periods; flexibility to work various locations and schedules (including weekends/holidays).

Ability to work with firearms and become firearms certified.

Minimum Age: 18 years old; High School Diploma, GED, or equivalent experience.

Strong desire to work, serve customers, and be team-oriented; ability to multi-task in a fast-paced environment.

Proficiency in basic math and cash handling preferred.

Computer literate; able to operate POS systems and office machines.

Bilingual applicants are encouraged to apply.

Commission Plan Information The employee commission incentive plan is proprietary to FirstCash. Pawnbrokers have the potential to earn 2-8% commission based on personal performance. Additional details are provided during the interview process.

Note: This description is not all-inclusive; duties and responsibilities may change. An arbitration agreement may apply if offered a position. Pay rates will not be below applicable local minimum wage requirements.

FirstCash Holdings, Inc. is an Equal Opportunity Employer

It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law. Reasonable accommodations are provided as needed.

Additional information: Earned Wage Access is available; FirstCash 401K program is available to employees 21 or older; and other benefits described in the original posting may apply.

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