Retail Sales Associate - 0358
FirstCash, Mcallen, TX, United States
$10.75 to $13.00 per hour
Commission structure:
We offer an easily achievable commission structure that pays you for every transaction you process!
Perks and Benefits:
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Earned Wage Access program available to all employees on the second day of employment; employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
The ability to earn unlimited commission above your hourly base rate.
Vacation: Employees granted one week of paid vacation after 6 months of active full‑time service; additional weeks added on anniversaries, up to 120 hours after five years.
Sick/Personal: Eligible employees granted 8 hours after 6 months, 16 hours each anniversary thereafter, up to 24 hours after five years.
Employee discounts available to all employees on the first day of active employment.
Tuition reimbursement with FirstCash Education (up to $2,000 per semester) for full‑time employees meeting minimum program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401(k) program after six months of employment.
Access to the FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associate works with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.
Responsibilities
Greets and interacts with all customers to develop a rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, and lifting).
Ability to work with firearms and become firearms certified.
Employees may be asked to assist customers on the exterior of the building or retrieve products stored in exterior storage buildings.
Minimum age 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Ability to perform basic math calculations proficiently.
Cash handling experience is preferred.
Must be able to work in multiple locations as business needs dictate.
Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual applicants are encouraged to apply!
Commission Plan Information Employees have the potential to earn 2‑8% commission based on the gross profit of their personal performance. Detailed information will be provided during the interview process.
Note: The information contained in this description is not intended to be an all‑inclusive list of the duties and responsibilities of this job. Management has discretion to assign/reassign duties and responsibilities at any time.
Applicants offered a position must agree to a binding arbitration agreement to resolve disputes.
Payrates will not be below any applicable local minimum wage requirements.
Additional Information
Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply.
FirstCash 401(k) program available to employees 21 years of age or older.
Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position.
Submission of your application confirms your opt‑in desire to receive additional phone, text, and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities within the FirstCash job network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe within the email at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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Commission structure:
We offer an easily achievable commission structure that pays you for every transaction you process!
Perks and Benefits:
Comprehensive Medical, Dental, Vision, Life, Supplemental, and other voluntary options (eligibility required).
The best working hours in the business. Most stores open at 9AM and close at 6PM; many stores are closed on Sundays.
Earned Wage Access program available to all employees on the second day of employment; employees can withdraw up to 50% of wages earned up to seven times in a payroll cycle.
The ability to earn unlimited commission above your hourly base rate.
Vacation: Employees granted one week of paid vacation after 6 months of active full‑time service; additional weeks added on anniversaries, up to 120 hours after five years.
Sick/Personal: Eligible employees granted 8 hours after 6 months, 16 hours each anniversary thereafter, up to 24 hours after five years.
Employee discounts available to all employees on the first day of active employment.
Tuition reimbursement with FirstCash Education (up to $2,000 per semester) for full‑time employees meeting minimum program requirements.
Access to over 10,000 discounts from 1,000+ companies with FirstCash Perks.
Auto‑enrollment in the FirstCash 401(k) program after six months of employment.
Access to the FirstCash Pet Insurance program.
Position Summary We are seeking entry‑level, full‑time sales associates in our pawn store locations nationwide. The Pawnbroker / Retail Sales Associate partners with the entire staff of the store to ensure customer service on both the lending and retail sides of the business. A Pawnbroker/Retail Sales Associate greets, engages, and interacts with customers in a positive and professional manner to process sales, loans, and other transactions. The associate works with a wide variety of jewelry and general merchandise, including tools, electronics, firearms (in FFL locations) and more.
Responsibilities
Greets and interacts with all customers to develop a rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Keeps the sales floor clean, stocked, and maintains the display of merchandise.
Performs sales and loan transactions in accordance with established policies, procedures, practices, and regulatory requirements.
Handles all cash and negotiable items in accordance with established policies, procedures, practices, and regulatory requirements.
Answers incoming calls per company standards.
Effectively communicates to customers the legal aspects of pawn and buy transactions.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes the assigned training.
Other related duties as assigned.
Minimum Requirements & Qualifications
Must be willing and able to lift/carry up to 50 pounds.
Must be willing and able to perform duties and tasks for extended periods of time (standing, stooping, walking, climbing, pushing, pulling, and lifting).
Ability to work with firearms and become firearms certified.
Employees may be asked to assist customers on the exterior of the building or retrieve products stored in exterior storage buildings.
Minimum age 18 years old.
High School Diploma, GED, or equivalent experience.
Strong desire to work, serve customers, work with people, and be team‑oriented.
Ability to multi‑task in a fast‑paced environment.
Ability to perform basic math calculations proficiently.
Cash handling experience is preferred.
Must be able to work in multiple locations as business needs dictate.
Must have the ability to work a flexible retail schedule based on business needs, including weekends and holidays.
Computer literate and able to operate POS systems and common office machines.
Bilingual applicants are encouraged to apply!
Commission Plan Information Employees have the potential to earn 2‑8% commission based on the gross profit of their personal performance. Detailed information will be provided during the interview process.
Note: The information contained in this description is not intended to be an all‑inclusive list of the duties and responsibilities of this job. Management has discretion to assign/reassign duties and responsibilities at any time.
Applicants offered a position must agree to a binding arbitration agreement to resolve disputes.
Payrates will not be below any applicable local minimum wage requirements.
Additional Information
Earned Wage Access is a service provided by NetSpend; signup is required; restrictions and fees apply.
FirstCash 401(k) program available to employees 21 years of age or older.
Maximum base payrate is derived from the applicant’s previous experience and skill sets applicable to the specific position.
Submission of your application confirms your opt‑in desire to receive additional phone, text, and email communications from the FirstCash Talent Acquisition Team. These communications include information about the specific job being applied for and other potential opportunities within the FirstCash job network. Message and data rates may apply. You can unsubscribe to text messages by replying STOP within the message at any time. You can unsubscribe from email communications by clicking unsubscribe within the email at any time. Visit https://firstcash.com/privacy-policy for additional questions or information.
Equal Opportunity Employer FirstCash Holdings, Inc. is an Equal Opportunity Employer. It is the policy of FirstCash to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. FirstCash will provide reasonable accommodations for qualified individuals with disabilities.
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