Sales Associate - Saks, Dadeland
Christian Dior Couture, Miami, NM, United States
Sales Associate
Job Purpose: The Sales Associate is responsible for delivering best in class client service, achieving individual sales goals, building lasting client relationships through mastery of product knowledge and selling ceremonies as well as understanding Boutique operating processes.
Responsibilities
Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADS).
Maintain a strong drive for results and a positive, team-first attitude at all times.
Ensure a welcoming client focused environment, offering best in class service in person, over the phone, and via electronic communication.
Develop local and international client book; recruit and develop top clients.
Demonstrate strong product expertise, engage clients through product details and stories.
Problem solve with leadership team to resolve client issues.
Support floor moves, merchandising, visual merchandising, housekeeping as needed.
Help locate merchandise at other Boutiques for clients, accurately process charge‑send sales per Company guidelines.
Responsible for individual stock assignments, organizing stock on floor and in the heart of the house.
Participate in all inventory and cycle counts and protect boutique assets through operating procedure compliance.
Assist in packing/wrapping customers' merchandise when necessary.
Qualifications
At least 3 years of Retail Sales and Client Service experience, preferably in a luxury consumer goods environment.
Strong drive for business results with passion for creativity, fashion and the brand.
Ability to develop strong and lasting relationships via communication, organization, and follow‑through skills.
Provide outstanding customer service in person, over the phone, and electronically.
Read, count, and write to accurately complete all business and client related documentation.
Ability to adjust priorities and manage time in a fast‑paced environment, adaptable to evolving trends.
Requirements
Ability to work varied hours/days, including nights, weekends, and holidays as needed.
Operate all necessary equipment: phone systems, cash register, sensor‑tag remover, computers, and other office equipment.
Stand for extended periods, move and handle boxes of merchandise and fixtures, lift at least 30 lbs.
Willingness to adhere to all company policies, procedures, regulations, and standards.
Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, and attaches great importance to ensuring that its Maisons and partners share common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.
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Responsibilities
Achieve and exceed individual Sales Goals and Key Performance Indicators (KPI) including Individual Sales Volume, Units per Transaction (UPT) & Average Dollar per Transaction (ADS).
Maintain a strong drive for results and a positive, team-first attitude at all times.
Ensure a welcoming client focused environment, offering best in class service in person, over the phone, and via electronic communication.
Develop local and international client book; recruit and develop top clients.
Demonstrate strong product expertise, engage clients through product details and stories.
Problem solve with leadership team to resolve client issues.
Support floor moves, merchandising, visual merchandising, housekeeping as needed.
Help locate merchandise at other Boutiques for clients, accurately process charge‑send sales per Company guidelines.
Responsible for individual stock assignments, organizing stock on floor and in the heart of the house.
Participate in all inventory and cycle counts and protect boutique assets through operating procedure compliance.
Assist in packing/wrapping customers' merchandise when necessary.
Qualifications
At least 3 years of Retail Sales and Client Service experience, preferably in a luxury consumer goods environment.
Strong drive for business results with passion for creativity, fashion and the brand.
Ability to develop strong and lasting relationships via communication, organization, and follow‑through skills.
Provide outstanding customer service in person, over the phone, and electronically.
Read, count, and write to accurately complete all business and client related documentation.
Ability to adjust priorities and manage time in a fast‑paced environment, adaptable to evolving trends.
Requirements
Ability to work varied hours/days, including nights, weekends, and holidays as needed.
Operate all necessary equipment: phone systems, cash register, sensor‑tag remover, computers, and other office equipment.
Stand for extended periods, move and handle boxes of merchandise and fixtures, lift at least 30 lbs.
Willingness to adhere to all company policies, procedures, regulations, and standards.
Christian Dior Couture provides equal employment opportunities to all employees as part of the LVMH Group, and attaches great importance to ensuring that its Maisons and partners share common rules, practices, and principles with respect to ethics, social responsibility, and protection of the environment.
#J-18808-Ljbffr