Retail Sales Associate - 0506
FirstCash, Irving, TX, United States
Position Summary
We are seeking entry‑level, full‑time retail sales associates to serve customers in our pawn store locations nationwide. The associate greets and engages customers, processes sales and loan transactions, and provides excellent customer service on both the lending and retail sides of the business.
Responsibilities
Greets and interacts with customers to develop a rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Maintains a clean, stocked sales floor and displays merchandise.
Completes sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.
Handles cash and negotiable items in accordance with established procedures and regulatory requirements.
Answers incoming calls per company standards.
Communicates the legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes assigned training.
Performs other related duties as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties and tasks for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and obtain firearms certification.
May be asked to assist customers outside the store or retrieve products from exterior storage.
Minimum age 18 years.
High school diploma, GED, or equivalent experience.
Strong desire to serve customers and work as part of a team.
Ability to multitask in a fast‑paced environment.
Proficient with basic math calculations.
Cash‑handling experience preferred.
Willing to work in multiple locations as business needs dictate.
Willing to work a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate point‑of‑sale (POS) systems and common office machines.
Benefits & Compensation $10.00 to $14.00 per hour. Employees earn up to 8% commission on transactions, which could add an average of $3.85 per hour on top of the base rate.
Comprehensive medical, dental, vision, life, supplemental, and other voluntary options (eligibility required).
Best working hours: 9AM to 6PM; many stores closed on Sundays.
Earned Wage Access available from day two, allowing employees to withdraw up to 50% of earned wages up to seven times per payroll cycle.
Unlimited commission above the hourly base rate.
Vacation: One week paid after six months of full‑time service; additional week after one year; two weeks on each anniversary thereafter (subject to state/local rules).
Sick/Personal: 8 hours after six months; 16 hours per anniversary thereafter (years 2‑5, subject to local rules); 24 hours after five years.
Employee discounts available from day one.
Tuition reimbursement up to $2,000 per year for full‑time employees who meet minimum program requirements.
Access to over 10,000 discounts from 1,000+ companies.
Auto‑enrollment in FirstCash 401(k) after six months.
FirstCash pet insurance program.
Additional Information Bilingual applicants are encouraged to apply.
Should you be offered a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
The information contained in this description is not intended to be an all‑inclusive list of duties or qualifications; management may assign or reassign duties at any time. Pay rates will not be below any applicable local minimum wage requirements.
FirstCash Holdings, Inc. is an Equal Opportunity Employer. It provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sexual orientation, gender identity, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Reasonable accommodations are provided for qualified individuals with disabilities.
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Responsibilities
Greets and interacts with customers to develop a rapport and recommend appropriate financial solutions.
Performs non‑management open/close procedures.
Maintains a clean, stocked sales floor and displays merchandise.
Completes sales and loan transactions in accordance with policies, procedures, practices, and regulatory requirements.
Handles cash and negotiable items in accordance with established procedures and regulatory requirements.
Answers incoming calls per company standards.
Communicates the legal aspects of pawn and buy transactions to customers.
Communicates effectively with coworkers and managers, displaying respect and using effective communication tools.
Partners with all employees to create a positive and memorable customer experience.
Successfully completes assigned training.
Performs other related duties as assigned.
Minimum Requirements & Qualifications
Willing and able to lift/carry up to 50 pounds.
Willing and able to perform duties and tasks for extended periods (standing, stooping, walking, climbing, pushing, pulling, lifting).
Ability to work with firearms and obtain firearms certification.
May be asked to assist customers outside the store or retrieve products from exterior storage.
Minimum age 18 years.
High school diploma, GED, or equivalent experience.
Strong desire to serve customers and work as part of a team.
Ability to multitask in a fast‑paced environment.
Proficient with basic math calculations.
Cash‑handling experience preferred.
Willing to work in multiple locations as business needs dictate.
Willing to work a flexible retail schedule, including weekends and holidays.
Computer literate and able to operate point‑of‑sale (POS) systems and common office machines.
Benefits & Compensation $10.00 to $14.00 per hour. Employees earn up to 8% commission on transactions, which could add an average of $3.85 per hour on top of the base rate.
Comprehensive medical, dental, vision, life, supplemental, and other voluntary options (eligibility required).
Best working hours: 9AM to 6PM; many stores closed on Sundays.
Earned Wage Access available from day two, allowing employees to withdraw up to 50% of earned wages up to seven times per payroll cycle.
Unlimited commission above the hourly base rate.
Vacation: One week paid after six months of full‑time service; additional week after one year; two weeks on each anniversary thereafter (subject to state/local rules).
Sick/Personal: 8 hours after six months; 16 hours per anniversary thereafter (years 2‑5, subject to local rules); 24 hours after five years.
Employee discounts available from day one.
Tuition reimbursement up to $2,000 per year for full‑time employees who meet minimum program requirements.
Access to over 10,000 discounts from 1,000+ companies.
Auto‑enrollment in FirstCash 401(k) after six months.
FirstCash pet insurance program.
Additional Information Bilingual applicants are encouraged to apply.
Should you be offered a position, the company requires all employees to agree to a binding arbitration agreement to resolve disputes.
The information contained in this description is not intended to be an all‑inclusive list of duties or qualifications; management may assign or reassign duties at any time. Pay rates will not be below any applicable local minimum wage requirements.
FirstCash Holdings, Inc. is an Equal Opportunity Employer. It provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, disability, race, religion, creed, gender, sexual orientation, gender identity, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. Reasonable accommodations are provided for qualified individuals with disabilities.
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