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Referral Representative (Bilingual Spanish)

PIH Health, Inc., Downey, CA, United States


The Referral Representative works under general supervision and is responsible for processing all outside referrals to the office, as well as any coordination of treatment to the hospital and or ancillary services. Maintains accurate records, notifies all concerned parties about the status of pending authorizations in order to facilitate treatment for patients. Functions as Scheck-Out Receptionist as well as provides back up support to the front office. The Representative works under general supervision to perform various front office cuties in the medical office setting to ensure efficient operations, as well as prepare/complete various charge documents prior to forwarding to Business Services; maintains positive relationships with patients, family members, visitors, and employees.

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