Referral Representative (Bilingual Spanish)
PIH Health Hospital, Downey, CA, United States
The Referral Representative works under general supervision and is responsible for processing all outside referrals to the office, as well as any coordination of treatment to the hospital and or ancillary services. Maintains accurate records, notifies all concerned parties about the status of pending authorizations in order to facilitate treatment for patients. Functions as Scheck-Out Receptionist as well as provides back up support to the front office. The Representative works under general supervision to perform various front office cuties in the medical office setting to ensure efficient operations, as well as prepare/complete various charge documents prior to forwarding to Business Services; maintains positive relationships with patients, family members, visitors, and employees.
Required Skills
Knowledge of computer keyboard and 10 key touch, ability to type at least 40 words per minute.
Knowledge of computerized practice management systems and other computerized systems (Microsoft office programs and electronic health records systems).
Demonstrates excellent telephone management skills.
Superb organizational & prioritization skills.
Ability to meet crucial time parameters as it relates to patient care.
Ability to independently identify and solve problems.
Detail oriented.
Excellent customer and interpersonal skills; strong liaison skills.
Demonstrates strong compassion for the specific patient population.
Required Experience Required:
High school diploma or equivalent (GED)
At least 2 years of experience in a office or hospital setting
Previous experience with ICD-9 & CPT coding systems
Knowledge of medical terminology
Preferred:
Thorough knowledge of frequently ordered diagnostic tests.
Address:
8317 Davis St
Salary:
21.00-28.35
Shift:
Days
Zip Code:
90241
#J-18808-Ljbffr
Required Skills
Knowledge of computer keyboard and 10 key touch, ability to type at least 40 words per minute.
Knowledge of computerized practice management systems and other computerized systems (Microsoft office programs and electronic health records systems).
Demonstrates excellent telephone management skills.
Superb organizational & prioritization skills.
Ability to meet crucial time parameters as it relates to patient care.
Ability to independently identify and solve problems.
Detail oriented.
Excellent customer and interpersonal skills; strong liaison skills.
Demonstrates strong compassion for the specific patient population.
Required Experience Required:
High school diploma or equivalent (GED)
At least 2 years of experience in a office or hospital setting
Previous experience with ICD-9 & CPT coding systems
Knowledge of medical terminology
Preferred:
Thorough knowledge of frequently ordered diagnostic tests.
Address:
8317 Davis St
Salary:
21.00-28.35
Shift:
Days
Zip Code:
90241
#J-18808-Ljbffr