Remote IT Service Desk Analyst: Frontline Support

A technology company in the United States is seeking an IT Service Desk Analyst to provide technical support remotely. The ideal candidate will have a high school diploma, 2 years of experience, and must be a U.S. citizen. Responsibilities include supporting users via calls, chat, and email, troubleshooting hardware/software issues, and maintaining documentation. Desired skills include experience with Microsoft 365 and strong customer service abilities. #J-18808-Ljbffr