Ticket Writer - Part Time (Tropicana Atlantic City )
Caesars Entertainment, Atlantic City, NJ, United States
ESSENTIAL JOB FUNCTION:
Provide a top tier level of customer service that encourages customers to come back repeatedly
Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and the Gaming Control Board
Become familiar with our betting options and be able to strike up conversations with customers regarding those options
Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
Be a positive team member and work collaboratively with other team members and your leadership team
Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and standards
Other duties as assigned
$15.92 per hour
QUALIFICATIONS:
Must be 21+ years of age or older
Must have basic computer knowledge (Email, MS Excel, internet, etc.)
Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting
H.S. Diploma, GED, or equivalent preferred
Successfully pass a background check
Able to obtain a gaming license from the Department of Gaming and other jurisdictions where deemed necessary
High level of customer service
Ability to work a flexible schedule: nights, weekends, and some holidays is preferred
Present yourself in a professional manner
Strong communication skills, both written and verbal
Ability to do simple math
Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board
PHYSICAL REQUIREMENTS:
Must be able to stand for extended periods of time
Must be able to lift, pull or push 25 lbs.
#J-18808-Ljbffr
Provide a top tier level of customer service that encourages customers to come back repeatedly
Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and the Gaming Control Board
Become familiar with our betting options and be able to strike up conversations with customers regarding those options
Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
Be a positive team member and work collaboratively with other team members and your leadership team
Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and standards
Other duties as assigned
$15.92 per hour
QUALIFICATIONS:
Must be 21+ years of age or older
Must have basic computer knowledge (Email, MS Excel, internet, etc.)
Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting
H.S. Diploma, GED, or equivalent preferred
Successfully pass a background check
Able to obtain a gaming license from the Department of Gaming and other jurisdictions where deemed necessary
High level of customer service
Ability to work a flexible schedule: nights, weekends, and some holidays is preferred
Present yourself in a professional manner
Strong communication skills, both written and verbal
Ability to do simple math
Understanding and a responsibility to adhere to all compliance requirements set for by the company and Gaming Control Board
PHYSICAL REQUIREMENTS:
Must be able to stand for extended periods of time
Must be able to lift, pull or push 25 lbs.
#J-18808-Ljbffr