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Inside Sales Representative

Emery Oleochemicals Group, Cincinnati, OH, United States


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Regular Full-Time Greater Cincinnati/Northern KY area, Cincinnati, OH, US

8 days ago Requisition ID: 1393

Salary Range: $75,000.00 To $90,000.00 Annually

Department: Commercial

FLSA Status: Exempt

Position Summary The Inside Sales Representative supports commercial execution and customer engagement across assigned accounts within a chemical manufacturing environment. This role partners closely with Outside Sales, Supply Chain, Customer Service, Product & Application Development (P&A D), Operations, and Finance to manage quoting, pricing, forecasting, and customer communication. This position focuses on pricing management, quoting, and commercial coordination. SAP system interaction for this role is focused on pricing management and maintenance.

Responsibilities

Manage assigned customer accounts by responding to inquiries and preparing quotations

Assist Outside Sales with pipeline tracking and customer engagement

Support pricing administration and margin tracking

Maintain communication with customers regarding availability and timelines

Order Alignment & Support

Partner with Customer Service and Supply Chain to support order visibility and alignment

Monitor open orders, shipments, and backorders; proactively communicate potential service disruptions

Provide forecast input based on customer demand trends

Support commercial alignment across internal teams

Standard Workflow (SAP/CRM-Aligned)

Receive customer inquiry or RFQ

Validate specifications and timing with internal stakeholders

Coordinate pricing alignment with Sales/Commercial leadership

Generate and submit quotations

Manage and maintain pricing in SAP (ECC/S4HANA) to ensure accuracy and alignment with commercial strategy

Partner with Customer Service and Supply Chain for order visibility and delivery alignment

Track order progress and support resolution of service, pricing, or logistics issues

Maintain CRM updates and reporting cadence

Qualifications

2–5 years of experience in inside sales or commercial support

Experience in chemical manufacturing preferred

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