Senior AVP, Medicare Member Experience Strategy

A leading healthcare organization in New York is seeking an AVP, Customer Experience Strategy for its Medicare line. This strategic leadership role involves shaping the customer experience strategy, managing initiatives that enhance member satisfaction, and collaborating with various departments. The ideal candidate will have 10-15 years of experience in customer experience strategy, strong knowledge of Medicare Advantage products, and proven leadership skills. The position offers a hybrid work environment with a competitive salary range of $168,900 - $258,400. #J-18808-Ljbffr