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Resident Services Director, Bruceville Point

Tenfold Senior Living, Elk Grove, CA, United States


Bruceville Point, a Tenfold Senior Living community, is looking for a Resident Services Director who can deeply relate to seniors and aligns with our core values:

Curiosity : We value a hunger for learning and exploration. We embrace a growth mindset and commit to collaborate, share information, admit errors and seek feedback within a culture of safety and mutual respect.

Creativity : We look for novel ideas in everything we do, make unexpected connections, and form innovative solutions which expand our perspective.

Resilience : We live with grit, positivity and joy. We know mistakes happen, but what matters most is what happens next.

Compassion : We start with a genuine, deep respect for individual autonomy. Empathy, active listening and honest communication are essential to human relationship. An attitude of “being with, not doing to…”

Intention : We proceed with intention and passion in everything we do. We focus attention on every detail, guided by our purpose and values when confronted with complex challenges for which there are no clear answers.

Contribution : Our community thrives through every team member’s and resident’s engagement. We are accountable to each other every day. As Joaquin Miller wrote, “each gives to each, and like the star gets back its gift in tenfold pay.”

Tenfold communities offer independent living, with available assisted living services flexed to meet our residents’ needs. A place where authentic community and a fully engaged lifestyle provide interesting and dynamic opportunities to learn and connect. We expect all team members and residents to make a contribution every day – to one another, to the community, and to the world around.

Primary responsibilities

Ultimately responsible for all assisted living care in our community, which requires intimately knowing every resident and their unique needs

Ensure accurate and timely resident assessments, and prepare or approve all resident service plans and care plans, so that residents reliably receive the care they need when they need it

Direct and supervise resident care by hiring, managing, scheduling and mentoring compassionate and competent Resident Services team members and, in collaboration with the Harbor Director, Harbor team members

Educate and train all Resident Services and Harbor team members on eHR, medication management and other clinic systems to deliver consistent, quality care to all residents

Qualifications

Bachelor’s degree or higher, preferred

Licensed Vocational Nurse or equivalent licensing, preferred

5-7 years of experience leading a team of licensed or unlicensed caregivers

Experience interacting with and deeply relating to seniors

Meets all applicable licensing and background requirements

Exceptional written and verbal communication skills

Alignment with Tenfold core values

Benefits & Compensation

Full benefit package including M/D/V coverage, plus life and disability insurance and flexible spending plan, eligibility the first of the month following initial 30 days of employment

15 days of PTO annually

6 paid holidays annually

Base salary is dependent on experience

Tenfold is committed to advancing diversity, equity and inclusion within our organization and communities.

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