BMW Product Specialist - BMW MINI of Dallas
AutoNation, Dallas, TX, United States
The Product Specialist is responsible for delivering comprehensive product information throughout the sales and aftersales processes. Our dealership seeks individuals with creativity to provide "world class" customer-oriented support. We will provide everything else - including the most professional sales and customer-oriented training that is available. The right individual will be a self‑starter, with a track record of success in delivering customer satisfaction while maintaining attention to detail.
Day‑to‑Day Responsibilities
Welcoming customers and listening to their needs
Using a consultative selling process to match the best vehicle to the customer’s needs
Creating a great vehicle delivery experience for the customer
Following up with customers to ensure satisfaction
Prospecting through referrals and other creative approaches
Setting and achieving targeted sales goals
Gaining superior product knowledge to effectively help customers
Transitioning customers to the Service Department to support their ownership experience
Providing an exceptional customer experience to drive loyalty
Performance Measurement
Targeted unit sales and gross profit
Targeted Customer Satisfaction Index
Requirements
High school diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Prior sales experience preferred but not required
Demonstrated communication and interpersonal skills
Organization and follow‑up skills
Experience and desire to work with technology
Valid in‑state driver’s license and a safe driving record
Career Growth Opportunities
Sales Manager
Financial Services Manager
Service Advisor
Benefits and Perks
Competitive compensation and 401(k) matching
Health, dental, vision insurance and maternity benefits for a healthy work‑life balance
Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and AutoGear
Access to amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
#J-18808-Ljbffr
Day‑to‑Day Responsibilities
Welcoming customers and listening to their needs
Using a consultative selling process to match the best vehicle to the customer’s needs
Creating a great vehicle delivery experience for the customer
Following up with customers to ensure satisfaction
Prospecting through referrals and other creative approaches
Setting and achieving targeted sales goals
Gaining superior product knowledge to effectively help customers
Transitioning customers to the Service Department to support their ownership experience
Providing an exceptional customer experience to drive loyalty
Performance Measurement
Targeted unit sales and gross profit
Targeted Customer Satisfaction Index
Requirements
High school diploma or equivalent
Proven ability to provide an exceptional customer experience
Ability to set and achieve targeted goals
Prior sales experience preferred but not required
Demonstrated communication and interpersonal skills
Organization and follow‑up skills
Experience and desire to work with technology
Valid in‑state driver’s license and a safe driving record
Career Growth Opportunities
Sales Manager
Financial Services Manager
Service Advisor
Benefits and Perks
Competitive compensation and 401(k) matching
Health, dental, vision insurance and maternity benefits for a healthy work‑life balance
Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and AutoGear
Access to amazing deals and discounts through YouDecide, a website with offers from top providers and retailers
Join our DRVPNK mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide
#J-18808-Ljbffr