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Director of Operations - Adult Behavioral Health - Penn Hills, PA

Merakey, Penn Hills, PA, United States


Director of Operations - Adult Behavioral Health #107770

Penn Hills, Pennsylvania, United States

Position Type: Full-Time | Shift: 1st Shift – no weekends | Work Schedule: M-F with on-call as needed.

Position Summary Merakey is seeking a

Director of Adult Behavioral Health

for Residential Services to lead and strengthen our Long-Term Structured Residential (LTSR) and Personal Care Home (PCH) programs. This senior leadership role oversees multiple residential and community-based behavioral health services and supports teams delivering person-centered care to adults with complex needs.

The Director will guide Program Directors and leadership teams, ensuring operational excellence, regulatory compliance, and strong program outcomes. This role offers the opportunity to lead established services, mentor emerging leaders, and help shape the future of residential behavioral health programming within a collaborative leadership environment.

Responsibilities

Provide leadership and operational oversight across LTSR, PCH, and related behavioral health programs.

Supervise and mentor Program Directors and leadership teams, supporting professional development and strong program performance.

Ensure delivery of high-quality, person-centered residential services while maintaining regulatory and licensing compliance.

Oversee program operations and financial performance, ensuring responsible management of program resources.

Lead program improvement and quality initiatives to strengthen service delivery and outcomes.

Partner with internal leaders, funders, and community stakeholders to support program growth and service expansion, including substance use services where applicable.

Qualifications

Master's degree or higher in Psychology, Social Work, Criminal Justice, or a related clinical field.

Minimum 2 years of mental health experience and 2 years of supervisory experience, including at least 1 year of leadership experience in a 24/7 residential behavioral health setting.

Experience overseeing behavioral health programs across residential and/or community-based settings, with the ability to manage multiple services simultaneously.

Benefits

Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.

Retirement plan – both pre-tax and Roth (after-tax) options available for employee contributions.

DailyPay – access your pay when you need it!

On the Goga well-being platform, featuring self-care tools and resources.

Access Care.com for backup childcare, elder care, and household services.

Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).

Tuition reimbursement and educational partnerships.

Employee discounts and savings programs on entertainment, travel, and lifestyle.

Access to Pryor Online Learning for free online personal development classes.

Learn more about our full benefits package - https://www.merakey.org/careers/benefits

About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.

Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!

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