Senior Property Manager
Ingerman Group, Wilmington, DE, United States
Description
More than a place to work. A chance to thrive.
We build homes that make it possible for people to fulfill their dreams. And for driven individuals who choose to share our mission, we make it possible to fulfill their full potential.
The Senior Property Manager is responsible for overseeing all facets of property operation at multiple locations. This includes ensuring consistent execution of revenue collection and expense management practices, operational and contractual obligations, resident relations policies and procedures, and employee hiring, training, development and retention.
Key Job Responsibilities Include But Are Not Limited To:
Ensure each property meets all contractual and operational obligations—safety, security, maintenance, marketing, landscaping/curb appeal, etc.
Develops and administers operating and capital expense budgets which reflect the owner’s performance goals
Forecasts and oversees major capital expense projects, including HVAC systems, roofing, and parking lot surfacing, etc.
Performs operational reviews and takes corrective action to address deficiencies at each property
Maintains complete, accurate, legible, and compliant documentation and property files at each property
Coordinates timely revenue collection in accordance with lease obligations and accounts receivable procedures
Manages resident relations and coordinates requests for repairs or maintenance at each property
Completes the initial application as well as annual re-certifications for all funding sources accurately and on-time to ensure compliance with applicable program/s (e.g. Low-Income Housing Tax Credit (LIHTC), Home, Public Housing, etc.) at each property
Coordinates candidate interviews and partners with district or regional manager to make well-informed hiring determinations
Facilitates new hire orientation, on-boarding and training
Provides ongoing, balanced performance feedback to employees
Counsels underperforming employees and provides direct commentary to their improve performance
Requirements
Bachelor’s degree (or equivalent combination of education and experience)
Minimum of 5 years within the property management industry
Prior supervisory experience in a management position, which includes annual budget processing, accounting, compliance, and interviewing/selection/performance management of employees
Experience with Public Housing, Project-based Voucher, Tax Credit, and Section 8 is highly-preferred
Scheduling flexibility based on business needs
Excellent interpersonal skills
Strong written and verbal communication skills
Advanced customer service and problem-solving skills
Technically proficient in Microsoft Office
Ability to work in a fast-paced, action-oriented environment
Ability to establish relationships across the organization and at various hierarchical levels
Ability to travel up to 10% of the time
WE’VE GOT YOU COVERED We take pride in supporting the health and well-being of our teammates and their families:
Full medical, prescription, dental and vision benefits
Company paid life and AD&D insurance
Company paid short-term and long-term disability
A 401(k) retirement plan with company match
Paid time off, accrued based on years of service
Supplemental insurance for employees and families
Employee Assistance Program for confidential counseling
Additional paid day off to provide community or charitable services
Paid holidays; approximately eight per year
Peace of mind and a great working environment
Ingerman provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
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We build homes that make it possible for people to fulfill their dreams. And for driven individuals who choose to share our mission, we make it possible to fulfill their full potential.
The Senior Property Manager is responsible for overseeing all facets of property operation at multiple locations. This includes ensuring consistent execution of revenue collection and expense management practices, operational and contractual obligations, resident relations policies and procedures, and employee hiring, training, development and retention.
Key Job Responsibilities Include But Are Not Limited To:
Ensure each property meets all contractual and operational obligations—safety, security, maintenance, marketing, landscaping/curb appeal, etc.
Develops and administers operating and capital expense budgets which reflect the owner’s performance goals
Forecasts and oversees major capital expense projects, including HVAC systems, roofing, and parking lot surfacing, etc.
Performs operational reviews and takes corrective action to address deficiencies at each property
Maintains complete, accurate, legible, and compliant documentation and property files at each property
Coordinates timely revenue collection in accordance with lease obligations and accounts receivable procedures
Manages resident relations and coordinates requests for repairs or maintenance at each property
Completes the initial application as well as annual re-certifications for all funding sources accurately and on-time to ensure compliance with applicable program/s (e.g. Low-Income Housing Tax Credit (LIHTC), Home, Public Housing, etc.) at each property
Coordinates candidate interviews and partners with district or regional manager to make well-informed hiring determinations
Facilitates new hire orientation, on-boarding and training
Provides ongoing, balanced performance feedback to employees
Counsels underperforming employees and provides direct commentary to their improve performance
Requirements
Bachelor’s degree (or equivalent combination of education and experience)
Minimum of 5 years within the property management industry
Prior supervisory experience in a management position, which includes annual budget processing, accounting, compliance, and interviewing/selection/performance management of employees
Experience with Public Housing, Project-based Voucher, Tax Credit, and Section 8 is highly-preferred
Scheduling flexibility based on business needs
Excellent interpersonal skills
Strong written and verbal communication skills
Advanced customer service and problem-solving skills
Technically proficient in Microsoft Office
Ability to work in a fast-paced, action-oriented environment
Ability to establish relationships across the organization and at various hierarchical levels
Ability to travel up to 10% of the time
WE’VE GOT YOU COVERED We take pride in supporting the health and well-being of our teammates and their families:
Full medical, prescription, dental and vision benefits
Company paid life and AD&D insurance
Company paid short-term and long-term disability
A 401(k) retirement plan with company match
Paid time off, accrued based on years of service
Supplemental insurance for employees and families
Employee Assistance Program for confidential counseling
Additional paid day off to provide community or charitable services
Paid holidays; approximately eight per year
Peace of mind and a great working environment
Ingerman provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
#J-18808-Ljbffr