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Director, Operations- NICU at St. Louis Children's Hospital

St. Louis Children's Hospital, Saint Louis, MO, United States


Additional Information About The Role Director of Operations- NICU at St. Louis Children’s Hospital

This business leader will be responsible for the operations, financial performance, and people management/leadership of the 150-bed NICU at St. Louis Children’s Hospital.

The ideal leader will have experience working in a complex hospital environment overseeing the operations of service lines. This successful leader will be experienced in leading teams through change, problem solving, managing a budget, collaborating well with others and setting a solid strategy for the NICU.

Overview St. Louis Children’s Hospital is dedicated to improving the health and lives of children. As one of the top-ranked children’s hospitals in the country, St. Louis Children’s provides care in more than 50 specialty areas through a dedicated team of physicians, nurses, staff and volunteers. Along with inpatient and outpatient medical care, the hospital offers education, wellness and injury-prevention programs to fulfill its mission to “do what’s right for kids.”

Providing comprehensive, high-quality care and serving as an advocate for children has been St. Louis Children’s commitment since its inception in 1879. Today, the hospital serves patients and families across a 300-mile service area, and has seen patients from all 50 states and more than 80 countries.

St. Louis Children’s consistently ranks among America’s Best Children’s Hospitals by U.S. News & World Report in all surveyed categories. In 2021, St. Louis Children’s was one of eight children’s hospitals to rank in the top 25 of all 10 specialties. The hospital’s academic and physician partner, Washington University School of Medicine, is one of the top-ranked medical schools in the United States. Since 2005, St. Louis Children’s has been designated as a Magnet® hospital for nursing excellence from the American Nurses Credentialing Center® (ANCC).

Role Purpose Responsible for the operations, financial performance, and people management/leadership of identified departments. Provides consistently effective leadership, strategic and programmatic oversight, develops and executes departmental strategies focused on achieving excellent patient and employee experience, the highest safety and quality outcomes, financial success, and regulatory adherence.

Responsibilities

Manages individuals including but not limited to onboarding, hiring, training, workload management, performance evaluations, and professional development plans to support overall operational goals.

Develops and adheres to departmental staffing, revenue, and/or expense budgets and responds to changes that may affect budget goals.

Directs and manages overall operations of assigned areas, setting strategic direction in alignment with system objectives and ensuring necessary resources are in place.

Identifies opportunities for improvement, develops a plan, gains buy-in from team members and faculty, and executes the plan to monitor for success and sustainability.

Maintains a strong focus on employee engagement and patient experience, monitoring both and developing improvement plans.

Manages the equipment fleet, ensuring timely replacements, repairs, and maintenance in partnership with Clinical Asset Management.

Leads planning and execution of expansion plans on and off campus.

Recognizes that this is a safety-sensitive position requiring constant alertness and safe behavior.

Minimum Requirements Education:

Bachelor’s Degree

Bus/HC Admin/Nursing/related

Master’s Degree

Healthcare Admin/related

Experience:

5-10 years

Supervisor Experience:

2-5 years

Preferred Requirements Education:

Master’s Degree

Healthcare Admin/related

Experience:

10+ years

Supervisor Experience:

5-10 years

Benefits And Legal Statement BJC Total Rewards

Comprehensive medical, dental, vision, life insurance, and legal services available first day of the month after hire date

Disability insurance* paid for by BJC

Annual 4% BJC Automatic Retirement Contribution

401(k) plan with BJC match

Tuition Assistance available on first day

BJC Institute for Learning and Development

Health Care and Dependent Care Flexible Spending Accounts

Paid Time Off benefit combines vacation, sick days, holidays and personal time

Adoption assistance

Not all benefits apply to all jobs.

Equal Opportunity Employer

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