Manager, Strategic Sales Communication Job at Grubhub in Chicago
Grubhub, Chicago, IL, United States
About Grubhub
At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society.
Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over 375,000 merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering.
Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more.
About The Opportunity
We are looking for a high-energy, creative, and data-driven marketer to bridge the gap between marketing and daily sales execution to drive a strategic plan for the sales team. You will have the budget and creative freedom to deploy direct mail, high-end gifting, and automated digital campaigns that ensure our brand is impossible to ignore.
The Impact You Will Make
Marketing Communications: Understand all segments of the Merchant Network business and how to effectively target different audiences based on business need
Campaign Execution: Work with senior leadership to understand strategic projects and delivery methods to take quick action on business requests while being able to pivot quickly when plans change
Omni-Channel Playbooks: Create a 360 playbook on how to address prospects and existing customers through different channels including Direct Mail → Email → Call Task. You will work with Ops to ensure reps have pre-loaded tasks in SFDC to take quick action.
Data Enrichment: Take ownership of our lead database. You will bridge the gap between having more targets than available contact information by utilizing tools and scrapers to ensure our reps are calling the right people.
Winback & Nurture: Own the strategy for Quality Merchant winback campaigns, targeting high-volume accounts that have attrited or gone dark.
Targeted Nurturing: Identify non-performing or "cold" markets and design nurturing campaigns. Your goal is to warm up targets so reps spend their time closing, not just prospecting in inefficient territories.
Real-World Toolkits: Move beyond generic corporate one-sheeters. You will live in the sales world to create collateral that actually solves rep pain points and speaks the language of our merchants.
Acquisition Calendar: Build and maintain the master acquisition calendar, aligning major marketing pushes with seasonal and industry moments.
Engage-on-Behalf Strategy: Automate email cadences that appear to come directly from the rep to schedule activations or drive POS steps, ensuring no lead dies from lack of follow-up.
Full-Funnel Visibility: Implement and manage tools to track clicks, opens, and website visits. You will be responsible for re-targeting strategies for inbound leads that don't sign on the first pass.
Tactical Gifting & Direct Mail: Manage a dedicated budget to design and ship creative direct mail/gifting campaigns (e.g., themed items like football-related teasers or March Madness "blitz" kits) to our top sales targets.
What You Bring to the Table
Background: 5+ years in Marketing, specifically with a heavy focus on Graphic Design and Direct Response. You should be able to design a campaign and the assets that go with it.
Tech Stack: Expert-level knowledge of Salesforce (SFDC) and Marketing Automation tools
The "Scout" Mentality: You are someone who is constantly looking for new tools, better data, and more creative ways to get a prospect’s attention.
Budget Management: Experience managing a physical goods budget (shipping, sourcing, and logistics for direct mail).
Chicago Base Salary: $115,000 - $122,000.
Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you.
Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
Benefits
We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.
A Final Note
At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.
#J-18808-Ljbffr
In Summary: Grubhub is looking for a high-energy, creative, and data-driven marketer to drive a strategic plan for the sales team . You will have the budget and creative freedom to deploy direct mail, high-end gifting, and automated digital campaigns that ensure our brand is impossible to ignore . The Chicago base salary is $115,000 - $122,000 .
En Español: En Grubhub, somos campeones de restaurantes de costa a costa. Los restaurantes se sientan en el corazón de las comunidades. Es nuestra misión fortalecer sus raíces, profundizar sus conexiones y aumentar el impacto positivo que tienen sobre la gente y la sociedad. GrubHub, parte de Wonder, ofrece la mejor cocina local y auténtica adecuada para los comensales puertas y nuevos clientes y miles de millones de ingresos a empresas locales. Con más de 375.000 comerciantes en más de 4.000 ciudades de todo el país, nuestras tecnologías innovadoras, plataformas fáciles de usar y capacidades de entrega optimizadas nos han convertido en un líder de la industria en el mundo del pedido de alimentos en línea. Desde que abrimos nuestras puertas en 2004, Grub Hub ha estado abriendo puertas conjuntas en Hyde Park, jibarito Queens en la brecha del puente, y puertas de oportunidad de toda la nación. Únase a nuestro equipo de datos y ayudarnos a ejecutar cada día. Tendrá el presupuesto y la libertad creativa para desplegar correos directos, regalos de gama alta y campañas digitales automatizadas que aseguran que nuestra marca es imposible de ignorar. El impacto que hará las comunicaciones de marketing: Comprender todos los segmentos del negocio de Merchant Network y cómo dirigirse eficazmente a diferentes audiencias basados en necesidades comerciales Ejecución de campaña: Trabajar con un liderazgo superior para entender proyectos estratégicos y métodos de entrega para tomar medidas rápidas sobre solicitudes empresariales mientras pueda pivotar rápidamente cuando cambien planes Playbooks Omni-Channel: Crear una guía 360 de juego sobre cómo abordar prospectos y clientes existentes a través de diferentes canales incluyendo Direct → Email → Herramientas de Comunicación. Vivirás en el mundo de las ventas para crear garantías que realmente resuelvan los puntos dolorosos del representante y hablen el lenguaje de nuestros comerciantes. Calendario de adquisición: Construye y mantenga el calendario maestro de la compra, alineando importantes impulsos de marketing con momentos estacionales e industriales. Estrategia de participación a mitad: Automatice las cadencias de correo electrónico que parecen venir directamente del representante para programar activaciones o gestionar pasos POS, asegurándose de que no muera ningún lead por falta de seguimiento. Visibilidad Full-Funnel: Implemente y administre herramientas para rastrear clics, apertura y visitas al sitio web. Usted será responsable de volver a orientar estrategias para clientes potenciales entrantes que no se firmen en el primer pase. Tactical & Direct Mail: Gestionar un presupuesto dedicado al diseño y envío creativo de kits directos / campañas de regalos (por ejemplo, productos relacionados con fútbol focalizados como "Respuestas directas" en marzo) Con una lista gráfica más pesada sobre los objetivos de Venta, ¿Qué es lo que te gusta? Usted debe ser capaz de diseñar una campaña y los activos que la acompañan. Tech Stack: Conocimiento experto a nivel de Salesforce (SFDC) y herramientas de automatización del marketing La mentalidad "Scout": usted es alguien que está constantemente buscando nuevas herramienta, mejores datos y formas más creativas para llamar la atención de un prospecto. Gestión presupuestaria: experiencia en el manejo de un presupuesto de bienes físicos (envío, abastecimiento y logística para correo directo). Salario base de Chicago: $ 115.000 - $ 122.000. Nuestro modelo híbrido requiere 3 días por semana en la oficina. Dicho esto, muchos miembros del equipo optan por venir con mayor frecuencia para aprovechar la colaboración en persona y conexión. No discriminamos por raza, color, religión, identidad o expresión de género, orientación sexual, origen nacional, edad, elegibilidad para el servicio militar, estatus veterano, estado civil, discapacidad u otra clase protegida. Como parte de nuestro compromiso con las prácticas de contratación justas y conformes, Wonder participa en el programa E-Verify del gobierno federal para confirmar la elegilidad al empleo. Si necesita un alojamiento durante el proceso de entrevista, informe a su reclutador. #J-18808-Ljbffr
At Grubhub, we champion restaurants from coast to coast. Restaurants sit at the heart of communities. It’s our mission to strengthen their roots, deepen their connections, and increase the positive impact they have on people and society.
Grubhub, part of Wonder, delivers the best local, authentic cuisine right to diners’ doors—and new customers and billions in revenue to local businesses. Featuring over 375,000 merchants in over 4,000 cities nationwide, our innovative technology, user-friendly platforms, and streamlined delivery capabilities have made us an industry leader in the world of online food ordering.
Since we opened our doors in 2004, Grubhub has been opening doors all across the country. Bakery doors in Hyde Park, jibarito joint doors in Queens, and doors of opportunity all across the country. Join our team and help us open more.
About The Opportunity
We are looking for a high-energy, creative, and data-driven marketer to bridge the gap between marketing and daily sales execution to drive a strategic plan for the sales team. You will have the budget and creative freedom to deploy direct mail, high-end gifting, and automated digital campaigns that ensure our brand is impossible to ignore.
The Impact You Will Make
Marketing Communications: Understand all segments of the Merchant Network business and how to effectively target different audiences based on business need
Campaign Execution: Work with senior leadership to understand strategic projects and delivery methods to take quick action on business requests while being able to pivot quickly when plans change
Omni-Channel Playbooks: Create a 360 playbook on how to address prospects and existing customers through different channels including Direct Mail → Email → Call Task. You will work with Ops to ensure reps have pre-loaded tasks in SFDC to take quick action.
Data Enrichment: Take ownership of our lead database. You will bridge the gap between having more targets than available contact information by utilizing tools and scrapers to ensure our reps are calling the right people.
Winback & Nurture: Own the strategy for Quality Merchant winback campaigns, targeting high-volume accounts that have attrited or gone dark.
Targeted Nurturing: Identify non-performing or "cold" markets and design nurturing campaigns. Your goal is to warm up targets so reps spend their time closing, not just prospecting in inefficient territories.
Real-World Toolkits: Move beyond generic corporate one-sheeters. You will live in the sales world to create collateral that actually solves rep pain points and speaks the language of our merchants.
Acquisition Calendar: Build and maintain the master acquisition calendar, aligning major marketing pushes with seasonal and industry moments.
Engage-on-Behalf Strategy: Automate email cadences that appear to come directly from the rep to schedule activations or drive POS steps, ensuring no lead dies from lack of follow-up.
Full-Funnel Visibility: Implement and manage tools to track clicks, opens, and website visits. You will be responsible for re-targeting strategies for inbound leads that don't sign on the first pass.
Tactical Gifting & Direct Mail: Manage a dedicated budget to design and ship creative direct mail/gifting campaigns (e.g., themed items like football-related teasers or March Madness "blitz" kits) to our top sales targets.
What You Bring to the Table
Background: 5+ years in Marketing, specifically with a heavy focus on Graphic Design and Direct Response. You should be able to design a campaign and the assets that go with it.
Tech Stack: Expert-level knowledge of Salesforce (SFDC) and Marketing Automation tools
The "Scout" Mentality: You are someone who is constantly looking for new tools, better data, and more creative ways to get a prospect’s attention.
Budget Management: Experience managing a physical goods budget (shipping, sourcing, and logistics for direct mail).
Chicago Base Salary: $115,000 - $122,000.
Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you.
Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.
Benefits
We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.
A Final Note
At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know.
#J-18808-Ljbffr
In Summary: Grubhub is looking for a high-energy, creative, and data-driven marketer to drive a strategic plan for the sales team . You will have the budget and creative freedom to deploy direct mail, high-end gifting, and automated digital campaigns that ensure our brand is impossible to ignore . The Chicago base salary is $115,000 - $122,000 .
En Español: En Grubhub, somos campeones de restaurantes de costa a costa. Los restaurantes se sientan en el corazón de las comunidades. Es nuestra misión fortalecer sus raíces, profundizar sus conexiones y aumentar el impacto positivo que tienen sobre la gente y la sociedad. GrubHub, parte de Wonder, ofrece la mejor cocina local y auténtica adecuada para los comensales puertas y nuevos clientes y miles de millones de ingresos a empresas locales. Con más de 375.000 comerciantes en más de 4.000 ciudades de todo el país, nuestras tecnologías innovadoras, plataformas fáciles de usar y capacidades de entrega optimizadas nos han convertido en un líder de la industria en el mundo del pedido de alimentos en línea. Desde que abrimos nuestras puertas en 2004, Grub Hub ha estado abriendo puertas conjuntas en Hyde Park, jibarito Queens en la brecha del puente, y puertas de oportunidad de toda la nación. Únase a nuestro equipo de datos y ayudarnos a ejecutar cada día. Tendrá el presupuesto y la libertad creativa para desplegar correos directos, regalos de gama alta y campañas digitales automatizadas que aseguran que nuestra marca es imposible de ignorar. El impacto que hará las comunicaciones de marketing: Comprender todos los segmentos del negocio de Merchant Network y cómo dirigirse eficazmente a diferentes audiencias basados en necesidades comerciales Ejecución de campaña: Trabajar con un liderazgo superior para entender proyectos estratégicos y métodos de entrega para tomar medidas rápidas sobre solicitudes empresariales mientras pueda pivotar rápidamente cuando cambien planes Playbooks Omni-Channel: Crear una guía 360 de juego sobre cómo abordar prospectos y clientes existentes a través de diferentes canales incluyendo Direct → Email → Herramientas de Comunicación. Vivirás en el mundo de las ventas para crear garantías que realmente resuelvan los puntos dolorosos del representante y hablen el lenguaje de nuestros comerciantes. Calendario de adquisición: Construye y mantenga el calendario maestro de la compra, alineando importantes impulsos de marketing con momentos estacionales e industriales. Estrategia de participación a mitad: Automatice las cadencias de correo electrónico que parecen venir directamente del representante para programar activaciones o gestionar pasos POS, asegurándose de que no muera ningún lead por falta de seguimiento. Visibilidad Full-Funnel: Implemente y administre herramientas para rastrear clics, apertura y visitas al sitio web. Usted será responsable de volver a orientar estrategias para clientes potenciales entrantes que no se firmen en el primer pase. Tactical & Direct Mail: Gestionar un presupuesto dedicado al diseño y envío creativo de kits directos / campañas de regalos (por ejemplo, productos relacionados con fútbol focalizados como "Respuestas directas" en marzo) Con una lista gráfica más pesada sobre los objetivos de Venta, ¿Qué es lo que te gusta? Usted debe ser capaz de diseñar una campaña y los activos que la acompañan. Tech Stack: Conocimiento experto a nivel de Salesforce (SFDC) y herramientas de automatización del marketing La mentalidad "Scout": usted es alguien que está constantemente buscando nuevas herramienta, mejores datos y formas más creativas para llamar la atención de un prospecto. Gestión presupuestaria: experiencia en el manejo de un presupuesto de bienes físicos (envío, abastecimiento y logística para correo directo). Salario base de Chicago: $ 115.000 - $ 122.000. Nuestro modelo híbrido requiere 3 días por semana en la oficina. Dicho esto, muchos miembros del equipo optan por venir con mayor frecuencia para aprovechar la colaboración en persona y conexión. No discriminamos por raza, color, religión, identidad o expresión de género, orientación sexual, origen nacional, edad, elegibilidad para el servicio militar, estatus veterano, estado civil, discapacidad u otra clase protegida. Como parte de nuestro compromiso con las prácticas de contratación justas y conformes, Wonder participa en el programa E-Verify del gobierno federal para confirmar la elegilidad al empleo. Si necesita un alojamiento durante el proceso de entrevista, informe a su reclutador. #J-18808-Ljbffr