
Collections Specialist - Brandon
LHH, Riverview, FL, United States
Collections Specialist
Location: 100% On-site Pay: $20-$24/hour Schedule: 7:30a-4:30p (Flexible variations) Responsibilities and Expectations: Responsible for leading the day-to-day collections processes of all accounts within assigned portfolio. Meet targets in collections (e.g., aging of accounts receivable, collection activity volume) Review accounts daily and communicate troubled accounts and escalate potential risk to Manager Lead periodic AR review meetings with Service Centers Account reconciliations; reviewing, researching, and submitting issues with customer billing discrepancies and adjustments to the Billing department for correction. Report misapplied payments to the Cash Application department. Research unapplied on-account payments, assisting the Cash Application department with account reconciliations. Report duplicate and overpayments timely, work with the Cash Application department, ensuring customers are notified, and refunds processed timely. Work closely with the Legal department for timely filing of all Lien and Bond claims when applicable. Qualifications and Competencies: High school education or equivalent. Associate degree preferred Two years or more experience in collections
Location: 100% On-site Pay: $20-$24/hour Schedule: 7:30a-4:30p (Flexible variations) Responsibilities and Expectations: Responsible for leading the day-to-day collections processes of all accounts within assigned portfolio. Meet targets in collections (e.g., aging of accounts receivable, collection activity volume) Review accounts daily and communicate troubled accounts and escalate potential risk to Manager Lead periodic AR review meetings with Service Centers Account reconciliations; reviewing, researching, and submitting issues with customer billing discrepancies and adjustments to the Billing department for correction. Report misapplied payments to the Cash Application department. Research unapplied on-account payments, assisting the Cash Application department with account reconciliations. Report duplicate and overpayments timely, work with the Cash Application department, ensuring customers are notified, and refunds processed timely. Work closely with the Legal department for timely filing of all Lien and Bond claims when applicable. Qualifications and Competencies: High school education or equivalent. Associate degree preferred Two years or more experience in collections