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Entry-Level Customer Service Representative

N/A (Wixsite.com is a hosting platform, not a single company), New York, NY, United States


Entry-Level Customer Service Representative

We are a fast-growing sales and marketing firm dedicated to delivering exceptional customer experiences and innovative brand solutions. We work with a diverse portfolio of clients and pride ourselves on our collaborative, high-energy team environment. Position Overview

We are seeking a motivated and enthusiastic Entry-Level Customer Service Representative to join our team. This role is ideal for someone looking to build a career in sales, marketing, and customer relations. You will be the first point of contact for customers, helping to drive client satisfaction and support business growth. Key Responsibilities

Provide outstanding customer service by answering inquiries and resolving issues promptly Communicate product and service information clearly to customers Support sales and marketing initiatives through customer interactions Maintain accurate customer records and update databases Collaborate with team members to meet performance goals Identify opportunities to upsell or cross-sell products and services Participate in ongoing training and professional development programs Qualifications

High school diploma or equivalent (Bachelor's degree preferred but not required) Strong communication and interpersonal skills Positive attitude and willingness to learn Problem-solving mindset with attention to detail Ability to work in a fast-paced, team-oriented environment Previous customer service experience is a plus, but not required What We Offer

Comprehensive training and mentorship Career advancement opportunities in sales and marketing Competitive base pay + performance-based incentives Supportive and energetic team culture Networking and professional growth opportunities Compensation: $19.00 - $23.00 per hour Radiance Marketing is located in Midtown Manhattan. We are a Marketing, Sales, and Brand Development firm, providing services to some of the most well-known companies in a variety of industries. At Radiance Marketing, we are focused on achieving what other traditional forms of sales and marketing cannot: long-term customer relationships. Our world renowned consulting provides clients with the results they need to excel in their field and elevate their goals