
Global Customer Success Director: Growth & Adoption Leader
Veracode, Burlington, MA, United States
A leading software security firm is seeking a Senior Director of Customer Success to drive initiatives that enhance customer satisfaction and retention. The ideal candidate will have proven leadership experience in a SaaS environment, a strong technical background, and a data-driven approach to strategy. Responsibilities include mentoring a world-class team, optimizing customer interactions, and utilizing analytics to improve success metrics. Competitive benefits and transparency in compensation are provided.
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