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Account Manager

Northampton Business Directory, Northampton, MA, United States


Job Title: Account Manager Location: NN3, Northampton Salary: Up to £50,000 (OTE £60,000) Hours: Monday to Friday, 08:00 - 17:00 Job Type: Full-time, Permanent

About the Role We are recruiting on behalf of our client, a well-established and growing business based in NN3, who are looking to appoint an experienced Account Manager. This is an exciting opportunity for a commercially minded individual to manage and grow existing customer relationships while contributing to overall revenue growth.

Key Responsibilities

Manage and build strong relationships with key customers

Understand client needs and deliver the right products and services

Follow up on leads, proposals, quotations, and send out samples

Identify opportunities to grow accounts through upselling and cross‑selling

Handle day‑to‑day queries and resolve customer issues efficiently

Arrange and attend customer meetings (both on‑site and in the field)

Work closely with internal teams to ensure seamless service delivery

Maintain accurate CRM records and reporting

Skills & Experience

Proven experience in account management or B2B sales within a buy‑sell environment

Strong communication and relationship‑building skills

Good commercial awareness

Highly organised, proactive, and confident dealing with customers

Comfortable using CRM systems and Microsoft 365

Key Performance Indicators (KPIs)

Sales targets achieved

Meaningful Selling Interactions (MSIs)

Deals won

What's on Offer

Basic salary up to £50,000 with an OTE of £60,000

Bonus structure including circa 5% annual bonus plus up to £600 monthly based on KPI achievement

Company car

Company laptop and mobile phone

Office‑based role with 2 days per week on the road

If you are a driven Account Manager looking to join a forward‑thinking company with strong growth potential, we would love to hear from you.

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