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Account Manager

Northampton Business Directory, Northampton, MA, United States


Job Title: Account Manager Location: NN3, Northampton Salary: Up to £50,000 (OTE £60,000) Hours: Monday to Friday, 08:00 - 17:00 Job Type: Full-time, Permanent About the Role We are recruiting on behalf of our client, a well-established and growing business based in NN3, who are looking to appoint an experienced Account Manager. This is an exciting opportunity for a commercially minded individual to manage and grow existing customer relationships while contributing to overall revenue growth. Key Responsibilities Manage and build strong relationships with key customers Understand client needs and deliver the right products and services Follow up on leads, proposals, quotations, and send out samples Identify opportunities to grow accounts through upselling and cross‑selling Handle day‑to‑day queries and resolve customer issues efficiently Arrange and attend customer meetings (both on‑site and in the field) Work closely with internal teams to ensure seamless service delivery Maintain accurate CRM records and reporting Skills & Experience Proven experience in account management or B2B sales within a buy‑sell environment Strong communication and relationship‑building skills Good commercial awareness Highly organised, proactive, and confident dealing with customers Comfortable using CRM systems and Microsoft 365 Key Performance Indicators (KPIs) Sales targets achieved Meaningful Selling Interactions (MSIs) Deals won What's on Offer Basic salary up to £50,000 with an OTE of £60,000 Bonus structure including circa 5% annual bonus plus up to £600 monthly based on KPI achievement Company car Company laptop and mobile phone Office‑based role with 2 days per week on the road If you are a driven Account Manager looking to join a forward‑thinking company with strong growth potential, we would love to hear from you. #J-18808-Ljbffr