Product Specialist Manager (Add On Products)
BambooHR, Draper, UT, United States
Please Note: This is a Utah-based hybrid position which will require some regular in-office days each week. Additionally, employment with BambooHR is contingent on passing both a background and credit check.
AI at BambooHR At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.
As the Manager, Expansion (Add On Products) at BambooHR, you’ll lead and develop a team of Product Specialists who bring our add-on solutions—Payroll, Benefits Administration, and Time Tracking—to life for both new and existing customers.
This is a hands‑on leadership role for someone who can balance people development, deal strategy, and operational rigor. You’ll build a high‑performing specialist team that shows up confidently in complex sales moments, partners seamlessly with AEs and AEEs, and helps customers clearly understand the value of expanding their BambooHR footprint.
You’ll set the vision for how specialist support shows up in deals, coach your team through high‑impact moments, and partner closely with Sales, Enablement, Product, and CX to continuously improve how we sell and support add‑ons.
You will:
Lead & Develop a High‑Performing Team
Hire, onboard, and coach Product Specialists supporting add‑on sales across Acquisition and Expansion
Provide regular coaching through call reviews, deal strategy sessions, and feedback focused on consultative selling, demos, and value articulation
Create a culture of accountability, learning, and shared wins
Set clear expectations around performance, engagement, availability, and pipeline ownership
Drive Add‑On Sales Strategy & Execution
Own the specialist motion for Payroll, Benefits Administration, and Time Tracking
Partner with Sales leadership to align on when and how specialists are deployed to maximize deal quality and win rates
Coach specialists through complex, multi‑product, multi‑stakeholder deals
Step into high‑impact or escalated deals when needed Pipeline, Performance & Forecasting
Oversee specialist‑supported pipeline health, prioritization, and forecasting
Monitor key KPIs (attach rates, conversion, responsiveness, demo effectiveness) and act on trends
Ensure strong Salesforce hygiene and predictable reporting
Cross‑Functional Collaboration
Partner with Acquisition, Expansion, Enablement, Product, and CX to improve messaging, demos, and workflows
Work with Enablement to identify skill gaps and shape ongoing training
Serve as the voice of the field for add‑on specialists
Lead by Example
Maintain strong product knowledge and sales acumen
Model BambooHR’s value‑based selling approach in coaching and communication
Show up as a trusted partner, calm problem‑solver, and advocate for your team and customers
What You’ll Need to Get the Job Done:
2‑3+ years sales leadership experience
Experience supporting or selling complex, multi‑product SaaS solutions
Strong coaching and feedback skills with a track record of developing early‑to‑mid career sellers
Ability to influence cross‑functionally without direct authority
Clear, confident communicator who can simplify complex concepts
Strong operational discipline around pipeline, forecasting, and performance
Must reside in (or be willing to relocate to)
Utah
What Will Make Us REALLY Love You:
A true
player‑coach
mindset
Proactive leadership style with strong change management skills
Deep belief in team development and long‑term customer value
What You’ll Love About Us
A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
Comprehensive health, life, and disability insurance
Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
401k plans with up to 6% company match
$2000 Paid‑Paid Vacation bonus
EAP through Headspace
#J-18808-Ljbffr
AI at BambooHR At BambooHR, we’re all about setting people free to do great work, and we believe AI is a powerful partner in that mission. We’re leaning into intelligent tools to streamline our workflows, giving us more time for high-impact innovation. We look for curious, forward-thinking people who are ready to explore how AI can elevate their work and help us reimagine the future of HR.
As the Manager, Expansion (Add On Products) at BambooHR, you’ll lead and develop a team of Product Specialists who bring our add-on solutions—Payroll, Benefits Administration, and Time Tracking—to life for both new and existing customers.
This is a hands‑on leadership role for someone who can balance people development, deal strategy, and operational rigor. You’ll build a high‑performing specialist team that shows up confidently in complex sales moments, partners seamlessly with AEs and AEEs, and helps customers clearly understand the value of expanding their BambooHR footprint.
You’ll set the vision for how specialist support shows up in deals, coach your team through high‑impact moments, and partner closely with Sales, Enablement, Product, and CX to continuously improve how we sell and support add‑ons.
You will:
Lead & Develop a High‑Performing Team
Hire, onboard, and coach Product Specialists supporting add‑on sales across Acquisition and Expansion
Provide regular coaching through call reviews, deal strategy sessions, and feedback focused on consultative selling, demos, and value articulation
Create a culture of accountability, learning, and shared wins
Set clear expectations around performance, engagement, availability, and pipeline ownership
Drive Add‑On Sales Strategy & Execution
Own the specialist motion for Payroll, Benefits Administration, and Time Tracking
Partner with Sales leadership to align on when and how specialists are deployed to maximize deal quality and win rates
Coach specialists through complex, multi‑product, multi‑stakeholder deals
Step into high‑impact or escalated deals when needed Pipeline, Performance & Forecasting
Oversee specialist‑supported pipeline health, prioritization, and forecasting
Monitor key KPIs (attach rates, conversion, responsiveness, demo effectiveness) and act on trends
Ensure strong Salesforce hygiene and predictable reporting
Cross‑Functional Collaboration
Partner with Acquisition, Expansion, Enablement, Product, and CX to improve messaging, demos, and workflows
Work with Enablement to identify skill gaps and shape ongoing training
Serve as the voice of the field for add‑on specialists
Lead by Example
Maintain strong product knowledge and sales acumen
Model BambooHR’s value‑based selling approach in coaching and communication
Show up as a trusted partner, calm problem‑solver, and advocate for your team and customers
What You’ll Need to Get the Job Done:
2‑3+ years sales leadership experience
Experience supporting or selling complex, multi‑product SaaS solutions
Strong coaching and feedback skills with a track record of developing early‑to‑mid career sellers
Ability to influence cross‑functionally without direct authority
Clear, confident communicator who can simplify complex concepts
Strong operational discipline around pipeline, forecasting, and performance
Must reside in (or be willing to relocate to)
Utah
What Will Make Us REALLY Love You:
A true
player‑coach
mindset
Proactive leadership style with strong change management skills
Deep belief in team development and long‑term customer value
What You’ll Love About Us
A Great Company Culture that has been recognized by multiple organizations like Inc, and Salt Lake Tribune
Comprehensive health, life, and disability insurance
Generous leave policies that include 4 weeks of vacation, 12 company holidays, parental leave, and volunteer time off so you can enjoy quality of life
401k plans with up to 6% company match
$2000 Paid‑Paid Vacation bonus
EAP through Headspace
#J-18808-Ljbffr