Pre-Sales Engineer - Orlando
Auctane, Orlando, FL, United States
About the role
At Auctane, a Pre‑Sales Engineer (Solutions Engineer) is an experienced operational and technical sales professional who works with clients on‑site to identify their needs and develop customized business solutions using Auctane’s products and services with a strong understanding of the small parcel shipping industry. The engineer works closely with the sales team to understand the client’s business, logistics and IT environment, designs and presents solutions, and provides operational and technical support throughout the pre‑sales and implementation process.
Location & Travel This is a remote position with field requirements and the ideal candidate must live in the Orlando Metro Area.
Travel Requirements: Up to 75% spent in the field.
Sales Perks
Fully paid annual international President’s Club trip (Auctane Employee Plus One)
Exciting and motivating annual Global Revenue Kick Off Week at HQ in Austin, TX
Competitive compensation packages
Responsibilities
Serve as the primary logistics, operational and technical sales point of contact for Auctane sales teams and clients during the pre‑sale engagement and implementation process.
Develop logistical, operational, and technical solutions for both internal sales teams and clients.
Leverage the ShipMatch process to match clients to the proper technology and mix of carriers to meet the client’s needs.
Build and deliver customized analysis and proposals to accelerate customer adoption of Auctane technology and shipping solutions.
Demonstrate a master‑level understanding of Auctane and partner technology solutions.
Clearly articulate, both written and verbally, the key value propositions of the solution.
Deliver product demonstrations tailored to the prospect’s defined needs.
Analyze and present shipping data to meet client’s expressed needs.
Develop and maintain a deep understanding of both Auctane’s carrier and technology solutions.
Maintain a close working relationship with the Product and Engineering teams to fully understand changes to the platforms and carrier agreements and offerings.
Become familiar with all documentation and be able to quickly find necessary resources.
Be able to articulate the different solutions available to clients and the sales teams.
Collaborate with other Auctane departments to ensure sales commitments, technical solutions, and marketing programs are successful.
Communicate technical gaps and opportunities to the Product and Engineering teams to improve product adoption and usability.
Document success and failures tied to Auctane products that impact sales both positively and negatively.
Qualifications
API and application development skills required.
Three or more (3+) years of technical SaaS selling experience required.
Experience traveling in the field to meet with customers.
Three or more (3+) years of shipping/eCommerce industry experience preferred.
Bachelor’s degree preferred or equivalent work experience.
Ability to use Excel/Google sheets at a strong level preferred.
Preferred Skills
Strong persuasion skills to motivate decisions with positive outcomes.
Ability to work closely with other teams and team members.
Excellent verbal and written communication skills, listening, questioning.
Deep understanding of the e‑commerce fulfillment market and value proposition.
Strong analytic skills to perform market and competitive analysis.
Ability to write market requirement documents.
Deep technical understanding of technical platforms, familiarity with the software development lifecycle.
Ability to communicate disparate system requirements and business value.
Ability to translate business needs into system or process requirements.
Benefits
Take the reins of your time off with our Flex Time Off policy.
12 paid holidays for all U.S. employees.
401(k) employer matching program.
Annual merit reviews to recognize and reward hard work and achievements.
Health and wellness options: medical, dental, and vision plans.
Employee Assistance Program with up to 8 free mental health sessions.
Gym discounts to help stay fit and healthy.
Education reimbursement for all employees.
Employee Referral Program with rewards.
An inclusive and upbeat work environment with a safe space to thrive.
Attractive HQ in the heart of central Austin, Texas.
Additional Position Duties
Sit for prolonged periods of time.
Utilize wrists and hands for a prolonged period of time.
Walk short distances.
Stand for short periods.
Speak and converse with others.
Lift up to 25 lbs without assistance up to chest height.
Equal Opportunity Employer / Veterans / Disabled If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.
#J-18808-Ljbffr
Location & Travel This is a remote position with field requirements and the ideal candidate must live in the Orlando Metro Area.
Travel Requirements: Up to 75% spent in the field.
Sales Perks
Fully paid annual international President’s Club trip (Auctane Employee Plus One)
Exciting and motivating annual Global Revenue Kick Off Week at HQ in Austin, TX
Competitive compensation packages
Responsibilities
Serve as the primary logistics, operational and technical sales point of contact for Auctane sales teams and clients during the pre‑sale engagement and implementation process.
Develop logistical, operational, and technical solutions for both internal sales teams and clients.
Leverage the ShipMatch process to match clients to the proper technology and mix of carriers to meet the client’s needs.
Build and deliver customized analysis and proposals to accelerate customer adoption of Auctane technology and shipping solutions.
Demonstrate a master‑level understanding of Auctane and partner technology solutions.
Clearly articulate, both written and verbally, the key value propositions of the solution.
Deliver product demonstrations tailored to the prospect’s defined needs.
Analyze and present shipping data to meet client’s expressed needs.
Develop and maintain a deep understanding of both Auctane’s carrier and technology solutions.
Maintain a close working relationship with the Product and Engineering teams to fully understand changes to the platforms and carrier agreements and offerings.
Become familiar with all documentation and be able to quickly find necessary resources.
Be able to articulate the different solutions available to clients and the sales teams.
Collaborate with other Auctane departments to ensure sales commitments, technical solutions, and marketing programs are successful.
Communicate technical gaps and opportunities to the Product and Engineering teams to improve product adoption and usability.
Document success and failures tied to Auctane products that impact sales both positively and negatively.
Qualifications
API and application development skills required.
Three or more (3+) years of technical SaaS selling experience required.
Experience traveling in the field to meet with customers.
Three or more (3+) years of shipping/eCommerce industry experience preferred.
Bachelor’s degree preferred or equivalent work experience.
Ability to use Excel/Google sheets at a strong level preferred.
Preferred Skills
Strong persuasion skills to motivate decisions with positive outcomes.
Ability to work closely with other teams and team members.
Excellent verbal and written communication skills, listening, questioning.
Deep understanding of the e‑commerce fulfillment market and value proposition.
Strong analytic skills to perform market and competitive analysis.
Ability to write market requirement documents.
Deep technical understanding of technical platforms, familiarity with the software development lifecycle.
Ability to communicate disparate system requirements and business value.
Ability to translate business needs into system or process requirements.
Benefits
Take the reins of your time off with our Flex Time Off policy.
12 paid holidays for all U.S. employees.
401(k) employer matching program.
Annual merit reviews to recognize and reward hard work and achievements.
Health and wellness options: medical, dental, and vision plans.
Employee Assistance Program with up to 8 free mental health sessions.
Gym discounts to help stay fit and healthy.
Education reimbursement for all employees.
Employee Referral Program with rewards.
An inclusive and upbeat work environment with a safe space to thrive.
Attractive HQ in the heart of central Austin, Texas.
Additional Position Duties
Sit for prolonged periods of time.
Utilize wrists and hands for a prolonged period of time.
Walk short distances.
Stand for short periods.
Speak and converse with others.
Lift up to 25 lbs without assistance up to chest height.
Equal Opportunity Employer / Veterans / Disabled If you are based in California, we encourage you to read this important information about the ShipStation Privacy Policy for California residents linked here.
#J-18808-Ljbffr