CX AI Transformation Director

A leading financial services and technology firm seeks a Director of CX AI to define and execute the AI roadmap for client experience. The role requires strategic leadership, hands-on technical expertise, and a deep understanding of AI architectures. Candidates should have 4+ years in customer experience or technical support, and a Bachelor's degree in a relevant field is required. This position offers a hybrid work model with a focus on modernizing customer support operations. #J-18808-Ljbffr