Human Relations Representative 1
Commonwealth of Pennsylvania, Phila, PA, United States
About this Role
Are you interested in investigating discrimination allegations and upholding fair treatment? Do you share our vision that all people in the great state of Pennsylvania will live, work, and learn in an environment free from unlawful discrimination and all forms of marginalization? If so, we welcome you as a potential member of our team to help address discrimination and protect the citizens of Pennsylvania by ensuring their equal civil rights under the law.
Description of Work This position enforces the provisions of the Pennsylvania Human Relations Act by investigating and conciliating complaints of discrimination primarily in employment and public accommodations alleged to have occurred because of a protected class such as race, color, sex, national origin, ancestry, religious creed, age, familial status, disability, or retaliation.
As a Human Relations Representative 1, you will investigate and conciliate complaints of alleged discrimination primarily in employment and public accommodations. You will assess jurisdiction, draft and investigate complaints of discrimination, conduct initial contact calls with parties to ensure service documents have been received, confirm the date of the Fact Finding Conference, conduct thorough interviews with the parties, explore the possibility of settlement, and answer any questions regarding Commission procedures. This role serves as the facilitator of the settlement process by communicating settlement proposals. In some cases where a Public Hearing is approved, you will assist the legal department in further processing of the case through completion.
Work Schedule and Compensation
Full‑time employment
Work hours are 8:00 AM to 4:00 PM, Monday‑Friday, with a 30‑minute lunch.
Telework: You may have the opportunity to work from home part‑time, up to 3 days per week, provided you have a securely configured high‑speed Internet connection and an approved location inside Pennsylvania. If you are unable to telework, you may report to the headquarters office in Pittsburgh. The ability to telework is subject to change.
Salary: Some positions may start with a non‑negotiable salary.
Qualifications
One year as a Human Relations Representative Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year of professional administrative investigative, criminal investigative, regulatory investigative, civil rights, or human rights experience involving gathering evidence, interviewing, and reporting investigative findings; and a bachelor’s degree that includes 12 credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field; or
An equivalent combination of training and experience that includes 12 college credits in the aforementioned fields.
You must meet the PA residency requirement. You must be able to perform essential job functions.
Legal Requirements
A conditional offer of employment will require submission of criminal history reports.
You must pass a background investigation.
EEO Statement The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Veteran Preference Pennsylvania law (51 Pa. C.S. § 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.
Telecommunications Relay Service (TRS) Requesting the Telecommunications Relay Service (TRS) – 711 for hearing and speech disabilities or other individuals – is supported. Applicants who need accommodations due to a disability should discuss their request with the interviewer in advance of the interview date.
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Description of Work This position enforces the provisions of the Pennsylvania Human Relations Act by investigating and conciliating complaints of discrimination primarily in employment and public accommodations alleged to have occurred because of a protected class such as race, color, sex, national origin, ancestry, religious creed, age, familial status, disability, or retaliation.
As a Human Relations Representative 1, you will investigate and conciliate complaints of alleged discrimination primarily in employment and public accommodations. You will assess jurisdiction, draft and investigate complaints of discrimination, conduct initial contact calls with parties to ensure service documents have been received, confirm the date of the Fact Finding Conference, conduct thorough interviews with the parties, explore the possibility of settlement, and answer any questions regarding Commission procedures. This role serves as the facilitator of the settlement process by communicating settlement proposals. In some cases where a Public Hearing is approved, you will assist the legal department in further processing of the case through completion.
Work Schedule and Compensation
Full‑time employment
Work hours are 8:00 AM to 4:00 PM, Monday‑Friday, with a 30‑minute lunch.
Telework: You may have the opportunity to work from home part‑time, up to 3 days per week, provided you have a securely configured high‑speed Internet connection and an approved location inside Pennsylvania. If you are unable to telework, you may report to the headquarters office in Pittsburgh. The ability to telework is subject to change.
Salary: Some positions may start with a non‑negotiable salary.
Qualifications
One year as a Human Relations Representative Trainee (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
One year of professional administrative investigative, criminal investigative, regulatory investigative, civil rights, or human rights experience involving gathering evidence, interviewing, and reporting investigative findings; and a bachelor’s degree that includes 12 credits in human resources, labor management relations, civil rights, social work, social justice, public policy, public administration, or a related field; or
An equivalent combination of training and experience that includes 12 college credits in the aforementioned fields.
You must meet the PA residency requirement. You must be able to perform essential job functions.
Legal Requirements
A conditional offer of employment will require submission of criminal history reports.
You must pass a background investigation.
EEO Statement The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.
Veteran Preference Pennsylvania law (51 Pa. C.S. § 7103) provides employment preference for qualified veterans for appointment to many state and local government jobs.
Telecommunications Relay Service (TRS) Requesting the Telecommunications Relay Service (TRS) – 711 for hearing and speech disabilities or other individuals – is supported. Applicants who need accommodations due to a disability should discuss their request with the interviewer in advance of the interview date.
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