Strategic Account Sales Manager
Gallo Mechanical, LLC, Raleigh, NC, United States
We are looking for a Strategic Account Sales Manager to Sell, Grow, and Manage a vertical portfolio of commercial HVAC / Plumbing service accounts. This role focuses on long-term customer partnerships, service agreement growth, retention, and account profitability. The right candidate operates as a trusted advisor to customers and a strategic leader internally, ensuring strong delivery while expanding our footprint within each account.
This is a strategic ownership role focused on long-term customer value and account performance targeting
Healthcare / Life Science Accounts.
This position can be based in our
Raleigh, Charlotte,
or
Houston . This role may also be
remote.
What You’ll Do
Own and grow a portfolio of commercial service accounts
Drive service agreement expansion, multi-year commitments, and additional locations
Lead contract negotiation, renewals and customer value reviews
Identify system upgrades, modernization projects, and lifecycle opportunities
Build relationships with key decision-makers
Develop annual account plans and long-term growth strategies
Use service history and equipment data to guide customer recommendations
Partner with operations teams to ensure execution aligns with commitments
How Success Is Measured
Agreement revenue growth
Expansion into additional sites or services
Cross-sell and upgrade opportunities
Depth of customer relationships
What This Role Is Not
Not a small transactional selling role
Not an estimating or operations role
What We’re Looking For
Willingness and ability to travel up to 50% as required.
3–5+ years of experience selling and managing strategic accounts within a defined industry vertical (Healthcare, Hospitality & Real Estate, Retail & Convenience, Government/Education, or similar)
Experience managing commercial or industrial service accounts (HVAC / Plumbing preferred)
Strong business and financial acumen
Proven ability to grow existing accounts
Skilled at building relationships at multiple levels of an organization
Ability to analyze systems and recommend long-term solutions
Strong communication and presentation skills
Position Qualifications To perform at a proficient level and to be fully qualified for this position, a person would be expected to have:
Education: Bachelor’s Degree or higher, may be substituted for experience in the industry
Experience: 3-10 years working in a high-level Customer Relations Role
Specialized Knowledge Needed for Performance of Job: Highly effective external communication skills with a strong customer orientation and attention to detail, ability to be proficient in the use of multiple computer systems.
Special Skills: The ability to work well with others in a fast paced, multi-tasking environment, ability to work to become proficient in following, memorizing and understanding standard operating procedures and practices, strong organizational skills and ability to prioritize. Presentation skills are a plus.
Other: Basic computer knowledge; Proficient with Microsoft Office Applications – Word, Excel; experience with CRM applications a plus.
Founded in 1945, Gallo Mechanical is a premier mechanical construction and service provider headquartered in New Orleans, bringing more than 80 years of experience delivering mission-critical HVAC and plumbing solutions across the southeastern United States—from Houston to the Carolinas. Guided by its values of family, service, and performance, Gallo maintains an unwavering commitment to its people and proudly serves healthcare, hospitality, education, industrial, and high-tech markets with a strong focus on safety, quality, and customer satisfaction.
Inclusive Employer Our number one focus will always be our people. Gallo Mechanical welcomes employees from varied backgrounds and walks of life, and it’s reflected in our diverse community. Gallo Mechanical is proud to be an equal opportunity employer and is committed to administering personnel actions, including hiring, training, promoting and compensating its employees, without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.
In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job related disability, or any other protected group status.
#J-18808-Ljbffr
This is a strategic ownership role focused on long-term customer value and account performance targeting
Healthcare / Life Science Accounts.
This position can be based in our
Raleigh, Charlotte,
or
Houston . This role may also be
remote.
What You’ll Do
Own and grow a portfolio of commercial service accounts
Drive service agreement expansion, multi-year commitments, and additional locations
Lead contract negotiation, renewals and customer value reviews
Identify system upgrades, modernization projects, and lifecycle opportunities
Build relationships with key decision-makers
Develop annual account plans and long-term growth strategies
Use service history and equipment data to guide customer recommendations
Partner with operations teams to ensure execution aligns with commitments
How Success Is Measured
Agreement revenue growth
Expansion into additional sites or services
Cross-sell and upgrade opportunities
Depth of customer relationships
What This Role Is Not
Not a small transactional selling role
Not an estimating or operations role
What We’re Looking For
Willingness and ability to travel up to 50% as required.
3–5+ years of experience selling and managing strategic accounts within a defined industry vertical (Healthcare, Hospitality & Real Estate, Retail & Convenience, Government/Education, or similar)
Experience managing commercial or industrial service accounts (HVAC / Plumbing preferred)
Strong business and financial acumen
Proven ability to grow existing accounts
Skilled at building relationships at multiple levels of an organization
Ability to analyze systems and recommend long-term solutions
Strong communication and presentation skills
Position Qualifications To perform at a proficient level and to be fully qualified for this position, a person would be expected to have:
Education: Bachelor’s Degree or higher, may be substituted for experience in the industry
Experience: 3-10 years working in a high-level Customer Relations Role
Specialized Knowledge Needed for Performance of Job: Highly effective external communication skills with a strong customer orientation and attention to detail, ability to be proficient in the use of multiple computer systems.
Special Skills: The ability to work well with others in a fast paced, multi-tasking environment, ability to work to become proficient in following, memorizing and understanding standard operating procedures and practices, strong organizational skills and ability to prioritize. Presentation skills are a plus.
Other: Basic computer knowledge; Proficient with Microsoft Office Applications – Word, Excel; experience with CRM applications a plus.
Founded in 1945, Gallo Mechanical is a premier mechanical construction and service provider headquartered in New Orleans, bringing more than 80 years of experience delivering mission-critical HVAC and plumbing solutions across the southeastern United States—from Houston to the Carolinas. Guided by its values of family, service, and performance, Gallo maintains an unwavering commitment to its people and proudly serves healthcare, hospitality, education, industrial, and high-tech markets with a strong focus on safety, quality, and customer satisfaction.
Inclusive Employer Our number one focus will always be our people. Gallo Mechanical welcomes employees from varied backgrounds and walks of life, and it’s reflected in our diverse community. Gallo Mechanical is proud to be an equal opportunity employer and is committed to administering personnel actions, including hiring, training, promoting and compensating its employees, without regard to race, color, religion, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), gender, gender identity, gender expression, national origin, age, mental or physical disability, ancestry, medical condition, marital status, military or veteran status, citizenship status, sexual orientation, genetic information, or any other status protected by applicable law.
In compliance with Federal and State equal employment opportunity laws, qualified applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, marital status, veteran status, non-job related disability, or any other protected group status.
#J-18808-Ljbffr