Ecommerce Associate
Shoppe Amber Interiors, Calabasas, CA, United States
Job Location:
This is a hybrid role, with a minimum expectation of up to 2 days per week in office to facilitate cross-functional collaboration and partnership.
About this role: We’re looking for an Ecommerce Associate who’s equal parts detail-obsessed and curious—someone who takes pride in a perfectly optimized product page while understanding the bigger picture. In this role, you’ll support the day-to-day maintenance and optimization of our online store, ensuring data accuracy, site performance, and brand consistency, while contributing across merchandising, promotions, QA, and overall site experience. If you're a self-starter who takes ownership, communicates well, and doesn't mind rolling up your sleeves wherever the team needs you, you'll thrive here.
Please note, as part of a dynamic team, this role may include additional responsibilities beyond those listed below, based on business needs and team priorities.
ESSENTIAL DUTIES & RESPONSIBILITIES Product Setup & Content Management // Content Management & Launch Coordination
Own end-to-end product setup in Shopify, creating and updating PDPs (descriptions, details, tags, metafields, metadata) to ensure content is accurate and on-brand
Edit and upload product imagery as needed, ensuring consistency in cropping, aspect ratios, file formats, and naming conventions
Monitor data integrity across ERP/CMS applications, including titles, pricing, variant configurations, and back‑order timelines
Coordinate and support product launches and assortment extensions to ensure content needs are effectually identified, requested, and delivered
Perform comprehensive pre- and post‑launch QA, validating alignment with brand standards and content guidelines to ensure a seamless UI/UX
Deliver data‑driven insights and recommendations to improve optimization and inform site merchandising strategy, leveraging site performance and customer behavior KPIs (conversion rate, traffic, revenue, funnel analysis, A/B testing)
Build, curate, merchandise and manage collections and landing pages regularly to align with launches, promotions, inventory, and other business priorities
Assist with site navigation, owning product categorization, filters, and tagging logic to provide an intuitive and cohesive UI/UX
Implement and optimize cross‑sell and upsell strategies to drive AOV and product discovery
Site Operations & Promotions
Maintain and update static structural and informational support pages, including About, Visit Us, Events, FAQs, etc.
Conduct regular site audits to ensure optimal functionality, troubleshooting front‑end issues at all levels to identify and resolve any bugs, errors, inconsistencies, and potential friction points
Monitor native and third‑party integrations, ensuring applications are up‑to‑date and operating optimally
Assist in executing and scheduling promotions, including creation and management of discount codes, banners/pop‑ups, and T&Cs, as well as implementation of product inclusion/exclusion rules
Cross‑Functional Collaboration
Partner with merchandising, marketing, retail, and creative teams to ensure alignment across site content, launches, promotions and key business initiatives
Liaise with technology and development teams to support enhancements, log issues, and manage resolution requests.
WHAT YOU BRING
3+ years experience in ecommerce, digital merchandising, or a related field
Must be proficient in Shopify and Google Analytics
Extremely detail oriented and highly organized
Self‑starter with excellent writing skills
Knowledge of Microsoft Office Suite
Basic knowledge of Netsuite a plus but not required
Articulate and ambitious, able to multi‑task and manage competing priorities
Must have a strategic mindset and analytical experience
Excellent problem solver
Positive attitude and willingness to take on new responsibilities as needed
#J-18808-Ljbffr
About this role: We’re looking for an Ecommerce Associate who’s equal parts detail-obsessed and curious—someone who takes pride in a perfectly optimized product page while understanding the bigger picture. In this role, you’ll support the day-to-day maintenance and optimization of our online store, ensuring data accuracy, site performance, and brand consistency, while contributing across merchandising, promotions, QA, and overall site experience. If you're a self-starter who takes ownership, communicates well, and doesn't mind rolling up your sleeves wherever the team needs you, you'll thrive here.
Please note, as part of a dynamic team, this role may include additional responsibilities beyond those listed below, based on business needs and team priorities.
ESSENTIAL DUTIES & RESPONSIBILITIES Product Setup & Content Management // Content Management & Launch Coordination
Own end-to-end product setup in Shopify, creating and updating PDPs (descriptions, details, tags, metafields, metadata) to ensure content is accurate and on-brand
Edit and upload product imagery as needed, ensuring consistency in cropping, aspect ratios, file formats, and naming conventions
Monitor data integrity across ERP/CMS applications, including titles, pricing, variant configurations, and back‑order timelines
Coordinate and support product launches and assortment extensions to ensure content needs are effectually identified, requested, and delivered
Perform comprehensive pre- and post‑launch QA, validating alignment with brand standards and content guidelines to ensure a seamless UI/UX
Deliver data‑driven insights and recommendations to improve optimization and inform site merchandising strategy, leveraging site performance and customer behavior KPIs (conversion rate, traffic, revenue, funnel analysis, A/B testing)
Build, curate, merchandise and manage collections and landing pages regularly to align with launches, promotions, inventory, and other business priorities
Assist with site navigation, owning product categorization, filters, and tagging logic to provide an intuitive and cohesive UI/UX
Implement and optimize cross‑sell and upsell strategies to drive AOV and product discovery
Site Operations & Promotions
Maintain and update static structural and informational support pages, including About, Visit Us, Events, FAQs, etc.
Conduct regular site audits to ensure optimal functionality, troubleshooting front‑end issues at all levels to identify and resolve any bugs, errors, inconsistencies, and potential friction points
Monitor native and third‑party integrations, ensuring applications are up‑to‑date and operating optimally
Assist in executing and scheduling promotions, including creation and management of discount codes, banners/pop‑ups, and T&Cs, as well as implementation of product inclusion/exclusion rules
Cross‑Functional Collaboration
Partner with merchandising, marketing, retail, and creative teams to ensure alignment across site content, launches, promotions and key business initiatives
Liaise with technology and development teams to support enhancements, log issues, and manage resolution requests.
WHAT YOU BRING
3+ years experience in ecommerce, digital merchandising, or a related field
Must be proficient in Shopify and Google Analytics
Extremely detail oriented and highly organized
Self‑starter with excellent writing skills
Knowledge of Microsoft Office Suite
Basic knowledge of Netsuite a plus but not required
Articulate and ambitious, able to multi‑task and manage competing priorities
Must have a strategic mindset and analytical experience
Excellent problem solver
Positive attitude and willingness to take on new responsibilities as needed
#J-18808-Ljbffr