Bilingual Customer Service Representative - Spanish-English – Part time
TTEC, Madison, WI, United States
Job Overview
Position: Bilingual Customer Service Representative – Spanish-English (partial‑time, remote). Location: Sacramento, CA (must reside within 50 miles). Compensation begins at $18.48 per hour with a benefits package that may include PTO, tuition reimbursement, health and wellness incentives, and more.
What You’ll Be Doing Answer incoming communications from customers and conduct research to provide accurate resolutions.
Skills & Qualifications
6 months of customer service experience
High school diploma or equivalent
Great written and verbal communication skills in Spanish and English
Computer proficiency
High‑speed internet (>15 Mbps) may be required for some programs
Benefits
Supportive career and professional development
Inclusive culture and community‑mindful organization
Global team of curious lifelong learners guided by company values
Base wage starting at $18.48 per hour
Healthy benefits package based on position (including PTO, tuition reimbursement, health and wellness incentives)
About the Role Training includes instructor‑led online sessions with webcam videos and audio. Webcam participation is expected during all TTEC and client‑required training and encouraged during coaching sessions. Individualized coaching and access to thousands of free courses are also available.
EEO Statement TTEC is proud to be an equal‑opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
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What You’ll Be Doing Answer incoming communications from customers and conduct research to provide accurate resolutions.
Skills & Qualifications
6 months of customer service experience
High school diploma or equivalent
Great written and verbal communication skills in Spanish and English
Computer proficiency
High‑speed internet (>15 Mbps) may be required for some programs
Benefits
Supportive career and professional development
Inclusive culture and community‑mindful organization
Global team of curious lifelong learners guided by company values
Base wage starting at $18.48 per hour
Healthy benefits package based on position (including PTO, tuition reimbursement, health and wellness incentives)
About the Role Training includes instructor‑led online sessions with webcam videos and audio. Webcam participation is expected during all TTEC and client‑required training and encouraged during coaching sessions. Individualized coaching and access to thousands of free courses are also available.
EEO Statement TTEC is proud to be an equal‑opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams.
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