Solution Engineering - Manager/Sr Manager, Director, Senior Director
salesforce.com, inc., Atlanta, GA, United States
Solution Engineering - Manager/Sr Manager, Director, Senior Director
Sales
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Job Titles:
Manager, Senior Manager, Director, Senior Director, Solution Engineering Locations:
Atlanta, San Francisco, Chicago (Office Flexible)
Your Mission as a Solutions Engineering Pre‑Sales Leader
Lead Transformation Efforts:
Guide customers through their digital transformation journeys, offering strategic counsel on adoption and achieving long‑term success.
Inspire and Develop a High‑Performing Team:
Build, nurture, and grow a diverse and multidisciplinary team of Solution Engineers with complementary skills and expertise.
Collaborate for Success:
Partner closely with Sales leadership to craft and deliver compelling value propositions that resonate with customer needs across a range of industries.
Shape Solutions:
Ensure your team designs and demonstrates impactful solutions aligned to customer success, showcasing the power and potential of Salesforce technologies.
Foster Growth and Innovation:
Develop innovative go‑to‑market strategies, drive organisational productivity, and champion cross‑functional collaboration to achieve strategic goals.
Champion Salesforce Values:
Embody Salesforce's core values in every aspect of your leadership, serving as a role model for your team and the wider organisation.
Key Responsibilities
Partner with Sales leadership to communicate and deliver Salesforce's transformational value proposition.
Drive a mindset shift beyond technical discussions to focus on transformation, innovation, and long‑term impact.
Lead and manage a diverse Solutions Engineering team, ensuring a balance of skills and perspectives to meet customer needs effectively.
Collaborate with Sales to create and execute growth plans that align with Salesforce's strategic vision.
Attract, develop, and retain top‑tier talent, creating a culture of performance, innovation, and career growth.
Develop and scale organizational programs to enhance team productivity, expertise, and collaboration.
Represent Salesforce at the highest levels, engaging with customers and stakeholders through thought leadership and strategic discussions.
Support customer engagements by facilitating discussions at both the CIO level and deep technical conversations with Heads of Architecture.
Continuously evaluate and evolve team capabilities to meet emerging market and customer needs.
Skills and Experience
Leadership and Strategy:
10+ years of experience in a leadership role within strategy, management consulting, or sales organizations, with expertise in pre‑sales, sales, and project delivery.
Demonstrated ability to build and manage high‑performing teams while fostering a collaborative, innovative culture.
Develop and lead a team of solution engineers specialising in manufacturing, automotive, utilities, energy, and retail industries, delivering tailored, innovative Salesforce solutions that address sector‑specific challenges and opportunities.
Strategic Industry Domain Knowledge:
Partner with sales, product, and engineering teams to align Salesforce's industry cloud offerings and technologies with customer goals, driving adoption and measurable business outcomes across these key verticals.
Customer‑Centric Approach:
Strong track record of engaging C‑level executives and influencing their transformation agendas.
Experience selling and delivering solutions at the executive level, with a focus on value and outcomes.
Technical Expertise:
Strong understanding of cloud computing technologies and the ability to articulate their business benefits clearly.
Proficiency in IT architecture, enterprise applications, and business process integration.
Transformation Mindset:
Deep knowledge of design thinking and human‑centred approaches to innovation and problem‑solving.
A passion for technology, innovation, and driving continuous improvement.
Operational Excellence:
Strong analytical and negotiation skills, particularly when engaging at the C‑level.
Proven ability to deliver revenue targets while maintaining a focus on team development and growth.
Personal Attributes
Exceptional communication and presentation skills, both written and verbal. A forward‑thinking and strategic mindset with a focus on execution and delivering measurable outcomes. Ability to evaluate and reshape existing teams while mentoring and inspiring individuals to achieve their potential. Skilled at balancing strategic vision with attention to detail and operational execution.
Your Impact
Present CRM solutions to a business or technical audience.
Support the Solution Engineering and Sales teams by providing guidance on sales strategies, approaches to solve specific problems, and representing their team's needs to the executive staff.
Communicate and strategize with Sales Leadership on how best to address the region to drive customer success and closed deals.
Allocate resources across your region to maximize impact.
Act as a sounding board for their team, being someone who SEs feel comfortable bringing challenges to and working through a solution.
Set a culture within your team that makes your SEs excited to come to work each day because they feel supported, they are growing professionally and enjoy each other's success.
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. The typical base salary range for this position is $155,190 - $299,390 annually. There is a different range applicable to specific work locations.
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.
#J-18808-Ljbffr
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
Job Titles:
Manager, Senior Manager, Director, Senior Director, Solution Engineering Locations:
Atlanta, San Francisco, Chicago (Office Flexible)
Your Mission as a Solutions Engineering Pre‑Sales Leader
Lead Transformation Efforts:
Guide customers through their digital transformation journeys, offering strategic counsel on adoption and achieving long‑term success.
Inspire and Develop a High‑Performing Team:
Build, nurture, and grow a diverse and multidisciplinary team of Solution Engineers with complementary skills and expertise.
Collaborate for Success:
Partner closely with Sales leadership to craft and deliver compelling value propositions that resonate with customer needs across a range of industries.
Shape Solutions:
Ensure your team designs and demonstrates impactful solutions aligned to customer success, showcasing the power and potential of Salesforce technologies.
Foster Growth and Innovation:
Develop innovative go‑to‑market strategies, drive organisational productivity, and champion cross‑functional collaboration to achieve strategic goals.
Champion Salesforce Values:
Embody Salesforce's core values in every aspect of your leadership, serving as a role model for your team and the wider organisation.
Key Responsibilities
Partner with Sales leadership to communicate and deliver Salesforce's transformational value proposition.
Drive a mindset shift beyond technical discussions to focus on transformation, innovation, and long‑term impact.
Lead and manage a diverse Solutions Engineering team, ensuring a balance of skills and perspectives to meet customer needs effectively.
Collaborate with Sales to create and execute growth plans that align with Salesforce's strategic vision.
Attract, develop, and retain top‑tier talent, creating a culture of performance, innovation, and career growth.
Develop and scale organizational programs to enhance team productivity, expertise, and collaboration.
Represent Salesforce at the highest levels, engaging with customers and stakeholders through thought leadership and strategic discussions.
Support customer engagements by facilitating discussions at both the CIO level and deep technical conversations with Heads of Architecture.
Continuously evaluate and evolve team capabilities to meet emerging market and customer needs.
Skills and Experience
Leadership and Strategy:
10+ years of experience in a leadership role within strategy, management consulting, or sales organizations, with expertise in pre‑sales, sales, and project delivery.
Demonstrated ability to build and manage high‑performing teams while fostering a collaborative, innovative culture.
Develop and lead a team of solution engineers specialising in manufacturing, automotive, utilities, energy, and retail industries, delivering tailored, innovative Salesforce solutions that address sector‑specific challenges and opportunities.
Strategic Industry Domain Knowledge:
Partner with sales, product, and engineering teams to align Salesforce's industry cloud offerings and technologies with customer goals, driving adoption and measurable business outcomes across these key verticals.
Customer‑Centric Approach:
Strong track record of engaging C‑level executives and influencing their transformation agendas.
Experience selling and delivering solutions at the executive level, with a focus on value and outcomes.
Technical Expertise:
Strong understanding of cloud computing technologies and the ability to articulate their business benefits clearly.
Proficiency in IT architecture, enterprise applications, and business process integration.
Transformation Mindset:
Deep knowledge of design thinking and human‑centred approaches to innovation and problem‑solving.
A passion for technology, innovation, and driving continuous improvement.
Operational Excellence:
Strong analytical and negotiation skills, particularly when engaging at the C‑level.
Proven ability to deliver revenue targets while maintaining a focus on team development and growth.
Personal Attributes
Exceptional communication and presentation skills, both written and verbal. A forward‑thinking and strategic mindset with a focus on execution and delivering measurable outcomes. Ability to evaluate and reshape existing teams while mentoring and inspiring individuals to achieve their potential. Skilled at balancing strategic vision with attention to detail and operational execution.
Your Impact
Present CRM solutions to a business or technical audience.
Support the Solution Engineering and Sales teams by providing guidance on sales strategies, approaches to solve specific problems, and representing their team's needs to the executive staff.
Communicate and strategize with Sales Leadership on how best to address the region to drive customer success and closed deals.
Allocate resources across your region to maximize impact.
Act as a sounding board for their team, being someone who SEs feel comfortable bringing challenges to and working through a solution.
Set a culture within your team that makes your SEs excited to come to work each day because they feel supported, they are growing professionally and enjoy each other's success.
When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.
Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program.
In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. The typical base salary range for this position is $155,190 - $299,390 annually. There is a different range applicable to specific work locations.
Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination.
#J-18808-Ljbffr