Business Development Representative- Expansion

As part of the Expansion BD team, you will be responsible for driving growth within existing Whatfix customers by identifying new use cases, business units, and stakeholders. You will work closely with Account Managers (AMs) to unlock expansion opportunities across Digital Adoption, Mirror (AI roleplay), and other Whatfix products, contributing directly to revenue growth and pipeline acceleration. What will you get to do? Own a set of named customer accounts and drive expansion pipeline within them Partner closely with Account Managers (AMs) to identify whitespace opportunities across business units, geographies, and use cases Build and execute account-specific outreach strategies (email, LinkedIn, calls) based on account context and product fit Identify and engage net-new stakeholders within existing customers (L&D, HR, Ops, IT, etc.) Drive conversations around new product lines (e.g., Mirror AI roleplay, analytics, AI agents) Conduct discovery‑led conversations to uncover expansion use cases and qualify opportunities What you should have? Strong account research and stakeholder mapping skills Ability to understand customer lifecycle and expansion triggers Experience working with Account Managers / Sales teams in a pod structure Comfortable selling new product lines within existing accounts Strong discovery and consultative selling skills Perks & Benefits (India) Best‑in‑class medical insurance coverage Free lunch & dinner buffet Doorstep cab drop facility Education sponsorship Internal job transfer & global mobility programs Scope to represent Whatfix at global events We also provide uncapped incentives, bonus plans and opportunities to employees (especially those in GTM teams) to travel to meet our global customers Equal Opportunity Employer We are an equal opportunity employer and value diverse people because of and not in spite of the differences. We do not discriminate on the basis of race, religion, color, national origin, ethnicity, gender, sexual orientation, age, marital status, veteran status, or disability status. At Whatfix, we deeply value collaboration, innovation, and human connection. We believe that being together in the office five days a week fosters open communication, strengthens our sense of community, and accelerates innovation—ultimately helping us achieve our goals more effectively. At the same time, we recognize the importance of flexibility in balancing personal and professional priorities. To support this, we offer the option to work from home up to two days per month. In any situation that requires additional flexibility, we’re open to considering exceptions on a case‑by‑case basis to ensure you’re supported in managing both work and life seamlessly. #J-18808-Ljbffr