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Sales Execution Consulting Manager - San Francisco and San Jose

Entire Hire, San Francisco, CA, United States


Sales Execution Consulting Manager - San Francisco and San Jose Full-time

What We Do WITH Employers

We offer Permanent and Executive Search staffing. Serving a broad spectrum of industries and have candidates that are qualified in their fields. We are able to meet the most diverse staffing requirements. All our consultants have been in your “corporate hiring shoes” with a mix of agency background. Exceptional recruiters always find the right “fit” regardless of the role they are working on.

Our qualified candidates assume positions covering a wide range of employment areas: Office Administration, Accounting, Engineering, Finance, Customer Service, Call Centre, Human Resources, Information Technology, Sales & Marketing, Logistics, Pharmaceutical, Medical, Legal, Bilingual Services, Retail and Management & Executive Search.

Key Responsibilities:

Defining front-office business processes and quantifying the potential benefit of improved sales and sales operations functions

Understanding and developing points of view on multi-channel sales strategies to align with organizational sales objectives that maximize ROI

Working with Sales organizations to optimize sales processes, technologies and effectiveness through gap assessments and process re-engineering.

Providing systems integration and technology services for clients seeking to implement third-party SaaS solutions, through innovative business facing delivery models

Working with Sales leadership, field sales people, and sales operations personnel to optimize process and technology solutions

Working "in the field" to drive enablement of business solutions

Conducting channel optimization and analytics across routes to market

Additional responsibilities may include:

Manage engagements of various sizes, with responsibility for financial performance as well as project delivery

Manage day-to-day aspects of work stream activities

Identify and build successful client solutions, working collaboratively across Accenture's service lines and operating groups to bring the right resources to bear

Develop insightful analysis and candid recommendations when faced with ambiguity

Scope and frame engagement approaches, design and drive insightful analysis, and deliver implementation recommendations

Present analysis and recommendations to clients, from day-to-day contacts up to C-level management

Help identify and develop client relationships and new business opportunities

Oversee relationships with third party vendors and agencies

Lead and contribute actively in firm and practice development initiatives/intellectual capital

Train/mentor consultants and business analysts

Basic Qualifications:

Minimum 4 years experience with CRM Sales Transformation and Technologies

Minimum 2 years experience with Salesforce.com

Minimum 4 years consulting experience with experience leading sales transformation projects

Preferred Skills:

Work experience within the Communication, Media and Technology industries strongly preferred

Project experience including the following project phases: project ROI and Business Case development, project design, project deployment, project leadership role and project benefits tracking

Experience in multi-contact center centralized operations environment with multiple contact channels (inbound, outbound, web-chat, e-mail)

Experience in leveraging technology infrastructure to automate contact center activities with solution components: IVR; CTI; IPCC; Voice portals; Voice recognition

Familiarity with standard contact center applications WFM, CRM desktop applications.

Professional Skill Requirements:

Proven ability to build, manage and foster a team-oriented environment

Proven ability to work creatively and analytically in a problem-solving environment

Proven ability to perform and thrive in a collaborative environment

Proven ability to perform in a project oriented environment

Excellent leadership and management skills

Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

We look forward to receiving your application! All your information will be kept confidential according to EEO guidelines.

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