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Social Services Director

Scotlandmanorrehab, Scotland Neck, NC, United States


Social Services Director Full-Time | Exempt | Department Head

We are seeking an experienced and compassionate Social Services Director to lead all social services operations within the facility. This role is responsible for ensuring residents’ psychosocial, emotional, and mental health needs are identified and met while maintaining compliance with federal and state regulations and professional social work standards. This position is ideal for a strong social services leader who values advocacy, regulatory compliance, interdisciplinary collaboration, and resident-centered care.

Responsibilities

Plan, organize, and direct all Social Services Department operations

Ensure compliance with federal, state, and facility regulations and NASW ethical standards

Advocate for resident rights, dignity, and psychosocial well‑being

Complete and oversee psychosocial assessments, care planning, and documentation

Coordinate PASRR processes, advance directives, and resident rights notifications

Oversee discharge planning and coordination with community resources and agencies

Address resident and family grievances and ensure appropriate resolution

Provide support for residents and families during admissions, transfers, and transitions

Coordinate mental health, hospice, and palliative care referrals

Lead social services participation in interdisciplinary team meetings

Maintain survey readiness and participate in surveys, audits, and plans of correction

Supervise, train, evaluate, and discipline Social Services staff as needed

Develop and maintain a quality assurance program for Social Services

Provide staff education related to psychosocial needs, resident rights, and abuse prevention

Qualifications

Bachelor’s degree in social work, psychology, sociology, or related field required

Master’s degree in Social Work preferred

Minimum three (3) years of supervised social work experience in a healthcare setting preferred

Long-term care experience strongly preferred

Strong knowledge of resident rights, discharge planning, and regulatory requirements

Excellent communication, documentation, and leadership skills

Ability to manage sensitive situations with professionalism and discretion

Physical Requirements

Office and facility-based work throughout the day

Standing, walking, and moving throughout the facility as needed

Exposure to clinical and resident care environments

Reasonable accommodations may be provided.

Why Join Us

Department head role with meaningful resident impact

Opportunity to lead advocacy and psychosocial care initiatives

Collaborative leadership and interdisciplinary environment

Purpose-driven work in a long‑term care setting

Apply today to lead social services with compassion, compliance, and integrity.

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