Senior Dialer & IVR Analytics Analyst

A financial services company is seeking a Senior Call Delivery Analyst to manage dialer and IVR functions. This role involves developing analytics and reporting to enhance customer interactions in the call center environment. Candidates should have significant call center experience, with a focus on analytics and knowledge of relevant laws. This position offers a comprehensive benefits package, including health options and a 401(k) match. #J-18808-Ljbffr