Key Booth Attendant-Graveyard-Silver Legacy
Caesars Entertainment, Reno, NV, United States
Key Booth Attendant-Graveyard-Silver Legacy
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Job Summary Hang keys on the keyboard and file tickets accurately based on the corresponding numbers. Occupy valet office, greet guests, tear valet tickets and drive guests to the oversize lot with a supervisor’s permission. Assist Supervisor with the relocation of company and guest vehicles.
How You Will Create the Extraordinary
Hang keys on the keyboard on the proper hook
Remove keys from the keyboard and properly match to the valet ticket numbers
File the valet tickets in the ticket rack provided
Maintain valet office cleanliness
Sweep and wipe cabinets clean
Keep the valet office door closed when absent from the office
Monitor area outside valet office to ensure guests do not park their vehicle without leaving their keys with valet
Move luggage and or contact a bell person for assistance
Pull luggage out of the luggage room for guests when bellmen is unavailable
Drive guests with oversized vehicles to the employee lot and return guests to their vehicles
Proper and safe use of the man-lift
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assigned
What You Will Need
Ability to understand and comply with all company and departmental rules and regulations, policies and procedures
Ability to competently hang keys on the correct hook
Ability to visually recognize numbers
Ability to instruct, listen, divert, persuade, speak clearly and assist guests
High School diploma or equivalent
ADDITIONAL REQUIREMENTS
Constant direct contact with guests
Fast paced work area that requires directing guests and answering guest questions
Work may be performed in confined areas, entail various conditions of hot, cold, noisy, smoky, dimly lit or brightly illuminated, moving objects, slippery surfaces and exposure to solvents/oils, fumes/odors, dirt/dust
Work requires knowledge and use of electrical, mechanical and computer equipment and flame/heat generated devices
Work may include shift work and be performed inside and outside
Position requires Team Member to enter & exit from the Team Member entrance which entails 2 flights of stairs
Requires seldom bending over, crouching, kneeling, pushing/pulling, lifting/carrying up to 75 lbs., driving; occasional sitting, standing, walking, balancing
Frequent repetitive use hand with light/firm grasping, finger dexterity, near/far vision acuity, depth perception, field of vision and absence of color blindness
Must be able to perform simple tasks, compile, coordinate, analyze, instruct others and drive a vehicle, follow instructions, influence others, meet time requirements
Must have simple reading, writing, math, clerical, memorization, problem solving, use of independent judgment and decision making skills
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
DISCLAIMER The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
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Job Summary Hang keys on the keyboard and file tickets accurately based on the corresponding numbers. Occupy valet office, greet guests, tear valet tickets and drive guests to the oversize lot with a supervisor’s permission. Assist Supervisor with the relocation of company and guest vehicles.
How You Will Create the Extraordinary
Hang keys on the keyboard on the proper hook
Remove keys from the keyboard and properly match to the valet ticket numbers
File the valet tickets in the ticket rack provided
Maintain valet office cleanliness
Sweep and wipe cabinets clean
Keep the valet office door closed when absent from the office
Monitor area outside valet office to ensure guests do not park their vehicle without leaving their keys with valet
Move luggage and or contact a bell person for assistance
Pull luggage out of the luggage room for guests when bellmen is unavailable
Drive guests with oversized vehicles to the employee lot and return guests to their vehicles
Proper and safe use of the man-lift
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assigned
What You Will Need
Ability to understand and comply with all company and departmental rules and regulations, policies and procedures
Ability to competently hang keys on the correct hook
Ability to visually recognize numbers
Ability to instruct, listen, divert, persuade, speak clearly and assist guests
High School diploma or equivalent
ADDITIONAL REQUIREMENTS
Constant direct contact with guests
Fast paced work area that requires directing guests and answering guest questions
Work may be performed in confined areas, entail various conditions of hot, cold, noisy, smoky, dimly lit or brightly illuminated, moving objects, slippery surfaces and exposure to solvents/oils, fumes/odors, dirt/dust
Work requires knowledge and use of electrical, mechanical and computer equipment and flame/heat generated devices
Work may include shift work and be performed inside and outside
Position requires Team Member to enter & exit from the Team Member entrance which entails 2 flights of stairs
Requires seldom bending over, crouching, kneeling, pushing/pulling, lifting/carrying up to 75 lbs., driving; occasional sitting, standing, walking, balancing
Frequent repetitive use hand with light/firm grasping, finger dexterity, near/far vision acuity, depth perception, field of vision and absence of color blindness
Must be able to perform simple tasks, compile, coordinate, analyze, instruct others and drive a vehicle, follow instructions, influence others, meet time requirements
Must have simple reading, writing, math, clerical, memorization, problem solving, use of independent judgment and decision making skills
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
DISCLAIMER The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
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