Part Time Seasonal Branch Sales Associate
Carrier Enterprise, Tontitown, AR, United States
Carrier Enterprise (CE) Overview
Carrier Enterprise (CE) is a subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company in the world. With more than 200 locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, CE distributes industry‑leading HVAC products, parts, and accessories to licensed dealers and contractors. Job Summary
As a Branch Sales Associate, you will represent the branch, delivering outstanding customer service, product knowledge, and support to HVAC/R professionals and contractors. Your enthusiasm, communication skills, and customer‑centric approach will drive sales and enhance client satisfaction. The position offers performance‑based bonuses and incentives. Essential Duties and Responsibilities
Customer Service: Greet customers warmly and assist them in finding the right HVAC/R products and supplies for their needs. Provide expert advice, product information, and recommendations. Order Processing: Accurately process customer orders, ensuring that all requested items are available, properly priced, and invoiced correctly. Handle cash, checks, and credit card transactions with precision. Product Knowledge: Maintain a deep understanding of the HVAC/R product inventory, including specifications, compatibility, and pricing. Stay up to date with industry trends and new product releases. Stock Management: Monitor and replenish stock levels on the sales floor. Conduct regular inventory counts and report any discrepancies to the store manager. Technical Support: Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components. Safety Compliance: Adhere to safety protocols and maintain a clean and organized counter area to ensure a safe working environment for customers and colleagues. Documentation: Complete all necessary paperwork and documentation for customer transactions, including invoices, returns, and warranty claims. Travel: This role may require occasional travel for training, professional development, meetings, or other work-related activities. Candidates should be prepared to travel with advance notice when possible. Qualifications
Prior experience in Customer Service. Prior leadership roles with profit and loss responsibility preferred. Experience in leading people in a retail environment. Demonstrated ability to rapidly grow sales in a retail environment. Experience building and maintaining cross‑functional relationships. Experience analyzing and using customer, market, and competitor data to make informed decisions and business planning. Preferred Qualifications
Experience working with HVAC contractors strongly desired. Computer literacy with proficiency in MS Office applications. Ability to work in a team environment and be willing to participate. Ability to function at an above‑average level in a technical environment. Prior experience using sales and/or inventory management systems. Requirements
High School Diploma or GED equivalent; Associate's degree in business, marketing, or related field preferred. Experience managing in a B2B environment in distribution or wholesale sales preferred but not required. Excellent relationship‑building skills; must be a team builder as well as a team player with a focus on sales. Equal Opportunity Statement
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants the same.
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Carrier Enterprise (CE) is a subsidiary of Watsco, Inc., the largest independent HVAC/R distribution company in the world. With more than 200 locations across 28 states, Puerto Rico, the Caribbean, Latin America, Mexico, and Canada, CE distributes industry‑leading HVAC products, parts, and accessories to licensed dealers and contractors. Job Summary
As a Branch Sales Associate, you will represent the branch, delivering outstanding customer service, product knowledge, and support to HVAC/R professionals and contractors. Your enthusiasm, communication skills, and customer‑centric approach will drive sales and enhance client satisfaction. The position offers performance‑based bonuses and incentives. Essential Duties and Responsibilities
Customer Service: Greet customers warmly and assist them in finding the right HVAC/R products and supplies for their needs. Provide expert advice, product information, and recommendations. Order Processing: Accurately process customer orders, ensuring that all requested items are available, properly priced, and invoiced correctly. Handle cash, checks, and credit card transactions with precision. Product Knowledge: Maintain a deep understanding of the HVAC/R product inventory, including specifications, compatibility, and pricing. Stay up to date with industry trends and new product releases. Stock Management: Monitor and replenish stock levels on the sales floor. Conduct regular inventory counts and report any discrepancies to the store manager. Technical Support: Assist customers in troubleshooting and finding solutions to technical issues related to HVAC/R equipment and components. Safety Compliance: Adhere to safety protocols and maintain a clean and organized counter area to ensure a safe working environment for customers and colleagues. Documentation: Complete all necessary paperwork and documentation for customer transactions, including invoices, returns, and warranty claims. Travel: This role may require occasional travel for training, professional development, meetings, or other work-related activities. Candidates should be prepared to travel with advance notice when possible. Qualifications
Prior experience in Customer Service. Prior leadership roles with profit and loss responsibility preferred. Experience in leading people in a retail environment. Demonstrated ability to rapidly grow sales in a retail environment. Experience building and maintaining cross‑functional relationships. Experience analyzing and using customer, market, and competitor data to make informed decisions and business planning. Preferred Qualifications
Experience working with HVAC contractors strongly desired. Computer literacy with proficiency in MS Office applications. Ability to work in a team environment and be willing to participate. Ability to function at an above‑average level in a technical environment. Prior experience using sales and/or inventory management systems. Requirements
High School Diploma or GED equivalent; Associate's degree in business, marketing, or related field preferred. Experience managing in a B2B environment in distribution or wholesale sales preferred but not required. Excellent relationship‑building skills; must be a team builder as well as a team player with a focus on sales. Equal Opportunity Statement
Carrier Enterprise, LLC is an Equal Opportunity Employer and does not discriminate on the basis of age, color, race, religion, disability, sex, or national origin. We support a diverse and inclusive workplace where we employ, retain, terminate, and otherwise treat all employees and job applicants the same.
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