Customer Service Representative Job
FYZICAL Therapy & Balance Centers, Capitola, CA, United States
We are looking for a Customer Service Representative for our facility in Capitola, CA. If you have a passion for helping others and enjoy interacting with the general public, FYZICAL, the leading physical therapy company in the country, has an opening that is a perfect fit for you!
Responsibilities
Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of all patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect all payments; insurance verification
Send benefits paperwork to billing companies
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Collect new patient intake information; track all clinic referrals
Fax reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Communicate with the office manager and clinicians about scheduling/patient arrival
Skills & Qualifications
High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic
Great demeanor, strong integrity and compassion
Apply today to join the team at one of the many independently owned and operated FYZICAL franchise locations across the nation.
#J-18808-Ljbffr
Responsibilities
Handle patient scheduling, appointments, multi-phone line
Gather new patient data; keep track of all patient referrals
Disseminate information to patients; act as a go-between for patients and physicians
Send and keep a log of all reports sent to doctors
Collect all payments; insurance verification
Send benefits paperwork to billing companies
Answer phones, act as a patient liaison, answer any questions from potential or current patients
Collect new patient intake information; track all clinic referrals
Fax reports to physicians; keep a log of incoming reports
Verify Insurance and track insurance-covered visits; take copayments
Communicate with the office manager and clinicians about scheduling/patient arrival
Skills & Qualifications
High school diploma or equivalent
Valid driver's license and reliable transportation
Great communicator and multitasker, detail-oriented
Positive attitude, good work ethic, integrity and empathetic
Great demeanor, strong integrity and compassion
Apply today to join the team at one of the many independently owned and operated FYZICAL franchise locations across the nation.
#J-18808-Ljbffr