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Customer Service Representative

LendNation, Springfield, MO, United States


Job Description LendNation is looking for an energetic, positive Full‑time Customer Service Representative to join our team.

Job Details Position: Full‑time, entry‑level. Location: Store 0567, 1102 S Glenstone Ave, Springfield, MO 65804.

Responsibilities

Complete cash transactions for customers.

Initiate customer loans.

Contact customers about past‑due payments.

Work rotating shifts and some Saturdays; Sundays off.

Requirements

Excellent customer service skills.

Cash handling experience.

Ability to operate computers and standard office equipment preferred.

Safe, secure, reliable transportation, a valid driver’s license, and maintenance of auto insurance.

Ability to work with minimal supervision.

Reliable attendance is essential.

Must be at least 18 years of age.

Must have proof of eligibility to legally work in the United States.

We Offer

Monthly bonus program.

Steady hours, paid time off, paid holidays.

Benefits

401(k)

Dental insurance

Employee assistance program

Health insurance

Health savings account

Life insurance

Paid time off

Referral program

Vision insurance

Benefits available to full‑time employees; availability varies with length of employment.

About the Company QCHI (LendNation) is a leading customer‑focused provider of convenient financial solutions, offering credit options for consumers underserved by traditional banking institutions. With over 30 years of experience, QCHI operates through a network of approximately 230 branches in the United States and online under the brand LendNation. The company is headquartered in Lenexa, Kansas, and employs around 700 people nationwide.

QCHI / LendNation is an Equal Opportunity Employer.

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