
Manager, Laboratory Business Development
Sanford Health, Fargo, ND, United States
Job Summary The Manager of Laboratory Business Development is a strategic leadership role responsible for driving revenue growth, market expansion, and the modernization of sales operations through data-driven insights. This position oversees the full lifecycle of business partnerships—from initial market research to contract negotiation and long-term relationship management. A key focus is the development and implementation of data analytics frameworks to identify sales opportunities, track performance metrics, and optimize outreach strategies for Laboratory and Pathology Services. Develops and oversees a comprehensive business development strategy and roadmap aligned with organizational goals and leadership directives. Manage and grow both revenue-generating and non-revenue partnerships throughout communities and regions to meet or exceed financial targets.
Responsibilities Lead, mentor, and coach Laboratory Sales Specialists, ensuring high performance and professional development; set short- and long-term goals for the sales team and hold staff accountable for achieving key performance indicators (KPIs); manage the training and orientation of new sales staff, acting as a resource for proposal preparation and contract negotiation strategies.
Oversee human resources, budget management, and financial planning, ensuring all activities meet legal and regulatory compliance standards.
Leverage strong grasp of laboratory business models, pathology services, and data visualization/analytics software to create and maintain data analytics tools that monitor laboratory sales trends, market share, and competitive landscapes; translate complex data sets into actionable sales opportunities and performance reports for executive leadership.
Utilize CRM and analytical modeling to forecast revenue and track the progress of the sales funnel.
Serve as the primary point of contact for business development activities, ensuring the inclusion of key stakeholders and maintaining high-quality service standards; provide direction for the expansion of outreach services, investigating business needs and solving complex operational problems through stakeholder consultation.
Demonstrate patience, kindness, and cooperation with clients and colleagues, fostering a collaborative culture.
Travel to various laboratory sites as needed and maintain a flexible work schedule based on departmental requirements.
Qualifications Bachelor's degree in business, marketing, or a healthcare-related field required.
Five years of laboratory-related experience required. Two years of leadership/management experience required.
National laboratory certification or laboratory specialty certification through an approved Health and Human Services (HHS) agency, for example American Society for Clinical Pathology (ASCP), preferred. All certifications and licensures must be maintained.
Benefits Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home‑work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits.
EEO and Other Policies Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.
Sanford Health has a Drug-Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Administrative Details Facility: Remote ND (Fargo)
Location: Fargo, ND
Shift: Day
Job Schedule: Full time
Weekly Hours: 40.00
Req Number: R-0250938
Job Function: Allied Health
Featured: No
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Responsibilities Lead, mentor, and coach Laboratory Sales Specialists, ensuring high performance and professional development; set short- and long-term goals for the sales team and hold staff accountable for achieving key performance indicators (KPIs); manage the training and orientation of new sales staff, acting as a resource for proposal preparation and contract negotiation strategies.
Oversee human resources, budget management, and financial planning, ensuring all activities meet legal and regulatory compliance standards.
Leverage strong grasp of laboratory business models, pathology services, and data visualization/analytics software to create and maintain data analytics tools that monitor laboratory sales trends, market share, and competitive landscapes; translate complex data sets into actionable sales opportunities and performance reports for executive leadership.
Utilize CRM and analytical modeling to forecast revenue and track the progress of the sales funnel.
Serve as the primary point of contact for business development activities, ensuring the inclusion of key stakeholders and maintaining high-quality service standards; provide direction for the expansion of outreach services, investigating business needs and solving complex operational problems through stakeholder consultation.
Demonstrate patience, kindness, and cooperation with clients and colleagues, fostering a collaborative culture.
Travel to various laboratory sites as needed and maintain a flexible work schedule based on departmental requirements.
Qualifications Bachelor's degree in business, marketing, or a healthcare-related field required.
Five years of laboratory-related experience required. Two years of leadership/management experience required.
National laboratory certification or laboratory specialty certification through an approved Health and Human Services (HHS) agency, for example American Society for Clinical Pathology (ASCP), preferred. All certifications and licensures must be maintained.
Benefits Sanford Health offers an attractive benefits package for qualifying full-time and part-time employees. Depending on eligibility, a variety of benefits include health insurance, dental insurance, vision insurance, life insurance, a 401(k) retirement plan, work/life balance benefits, and a generous time off package to maintain a healthy home‑work balance. For more information about Total Rewards, visit https://sanfordcareers.com/benefits.
EEO and Other Policies Sanford is an EEO/AA Employer M/F/Disability/Vet. If you are an individual with a disability and would like to request an accommodation for help with your online application, please call 1-877-673-0854 or send an email to talent@sanfordhealth.org.
Sanford Health has a Drug-Free Workplace Policy. An accepted offer will require a drug screen and pre-employment background screening as a condition of employment.
Administrative Details Facility: Remote ND (Fargo)
Location: Fargo, ND
Shift: Day
Job Schedule: Full time
Weekly Hours: 40.00
Req Number: R-0250938
Job Function: Allied Health
Featured: No
#J-18808-Ljbffr