PreSales Consultant
Northampton Business Directory, Northampton, MA, United States
Technical PreSales Specialist / & Onboarding (SaaS)
Location: Hybrid – Northampton (2 days per week in the office)
Salary: £45,000 – £55,000 + benefits
The Role We’re hiring a Technical Pre‑Sales Specialist / Technical Account Manager with a strong SaaS background to join a growing technology business.
This role is heavily focused on the pre‑sales and onboarding stages of the customer lifecycle. You will work closely with prospects and new customers to deliver technical product demonstrations, support solution design, manage early onboarding, and ensure customers are successfully implemented and active on the platform.
This is not a traditional Customer Success role. The focus is on pre‑sales support, technical credibility, solution consulting and early customer activation, rather than long‑term retention or reporting.
Key Responsibilities
Act as a technical pre‑sales specialist, supporting the sales process from demo through to conversion
Deliver technical product demonstrations to prospects and stakeholders
Support solution design and requirements gathering, translating customer needs into workable platform solutions
Explain platform functionality clearly, including core SaaS features, web‑based tools and APIs
Lead customer onboarding, implementation and initial setup
Deliver customer training sessions to ensure early adoption and platform understanding
Support customers during the early lifecycle phase, acting as a technical and commercial point of contact
Work with SME customers and selected larger organisations
Maintain accurate activity, pipeline and customer data within CRM systems
Skills & Experience Required To be successful, you will bring strong experience across technical sales and onboarding within a SaaS environment, including:
Pre‑Sales / Sales Engineering / Solutions Consulting experience
Technical Account Management or Implementation experience
SaaS product demonstrations and platform walkthroughs
Onboarding, implementation and customer training
Requirements gathering and solution design
Explaining technical concepts to non‑technical users
API knowledge or experience working with technical integrations
CRM usage (Salesforce, HubSpot or similar)
Commercial awareness and deal support experience
Ideal Background Candidates may come from roles such as:
Technical Sales Specialist
Pre‑Sales Consultant
Solutions Consultant / Sales Engineer
Technical Account Manager
Implementation or Onboarding Specialist with commercial exposure
Why Apply
Hybrid working (Northampton office 2 days per week)
Clear focus on pre‑sales and onboarding, not a support‑only role
High‑impact, hands‑on position in a growing SaaS business
Strong blend of technical, commercial and customer‑facing work
£45k–£55k salary plus benefits
Apply today if you’re looking for a technical, commercially focused SaaS role where pre‑sales and onboarding are genuinely valued.
#J-18808-Ljbffr
Location: Hybrid – Northampton (2 days per week in the office)
Salary: £45,000 – £55,000 + benefits
The Role We’re hiring a Technical Pre‑Sales Specialist / Technical Account Manager with a strong SaaS background to join a growing technology business.
This role is heavily focused on the pre‑sales and onboarding stages of the customer lifecycle. You will work closely with prospects and new customers to deliver technical product demonstrations, support solution design, manage early onboarding, and ensure customers are successfully implemented and active on the platform.
This is not a traditional Customer Success role. The focus is on pre‑sales support, technical credibility, solution consulting and early customer activation, rather than long‑term retention or reporting.
Key Responsibilities
Act as a technical pre‑sales specialist, supporting the sales process from demo through to conversion
Deliver technical product demonstrations to prospects and stakeholders
Support solution design and requirements gathering, translating customer needs into workable platform solutions
Explain platform functionality clearly, including core SaaS features, web‑based tools and APIs
Lead customer onboarding, implementation and initial setup
Deliver customer training sessions to ensure early adoption and platform understanding
Support customers during the early lifecycle phase, acting as a technical and commercial point of contact
Work with SME customers and selected larger organisations
Maintain accurate activity, pipeline and customer data within CRM systems
Skills & Experience Required To be successful, you will bring strong experience across technical sales and onboarding within a SaaS environment, including:
Pre‑Sales / Sales Engineering / Solutions Consulting experience
Technical Account Management or Implementation experience
SaaS product demonstrations and platform walkthroughs
Onboarding, implementation and customer training
Requirements gathering and solution design
Explaining technical concepts to non‑technical users
API knowledge or experience working with technical integrations
CRM usage (Salesforce, HubSpot or similar)
Commercial awareness and deal support experience
Ideal Background Candidates may come from roles such as:
Technical Sales Specialist
Pre‑Sales Consultant
Solutions Consultant / Sales Engineer
Technical Account Manager
Implementation or Onboarding Specialist with commercial exposure
Why Apply
Hybrid working (Northampton office 2 days per week)
Clear focus on pre‑sales and onboarding, not a support‑only role
High‑impact, hands‑on position in a growing SaaS business
Strong blend of technical, commercial and customer‑facing work
£45k–£55k salary plus benefits
Apply today if you’re looking for a technical, commercially focused SaaS role where pre‑sales and onboarding are genuinely valued.
#J-18808-Ljbffr