Salesforce Product Owner
RCN Capital, LLC., Windsor, CT, United States
North Carolina
123 Main Street
Charlotte, NC 28209, USA
This is a high‑impact leadership role for a Salesforce professional who wants
true platform ownership . As our Salesforce Platform Manager, you’ll set the vision for how Salesforce supports the business, lead a talented team of architects, admins, and developers, and partner closely with executive, sales, and technology leaders to turn business strategy into scalable CRM solutions.
You won’t just manage Salesforce — you’ll
shape how it drives revenue, efficiency, and decision‑making across the organization .
What You’ll Do
Define and own the Salesforce product strategy and multi‑year roadmap, ensuring alignment with business goals and future growth.
Serve as the strategic voice of Salesforce across the organization, balancing innovation, scalability, and platform health.
Stay ahead of Salesforce releases and industry trends, bringing forward ideas that improve performance and user experience.
Lead and mentor a cross‑functional Salesforce team including solution architects, administrators, and developers.
Foster a collaborative, high‑performing team culture focused on quality, accountability, and continuous improvement.
Project & Stakeholder Management
Oversee Salesforce initiatives end‑to‑end — from intake and prioritization through delivery, adoption, and optimization.
Partner with Sales, Marketing, Operations, and Technology leaders to understand business needs and translate them into impactful Salesforce solutions.
Manage expectations, dependencies, and timelines across multiple stakeholders.
Platform Health, Data & Governance
Establish and enforce best practices for system governance, data integrity, security, and release management.
Ensure Salesforce remains reliable, scalable, and aligned with business processes as the organization grows.
Technical & Functional Leadership Configuration & Automation
Design and oversee complex Salesforce configurations, including custom objects, fields, validation rules, and advanced automation using Flows.
Guide solution design decisions to ensure maintainability and long‑term value.
Reporting, Analytics & Integrations
Deliver meaningful dashboards and reports that drive insight, accountability, and adoption.
Oversee integrations with third‑party systems to ensure seamless data flow and extended platform capabilities.
User Adoption & Change Management
Drive Salesforce adoption through thoughtful change management, training, and ongoing user support.
Act as a trusted Salesforce subject‑matter expert, resolving issues, guiding enhancements, and continuously improving the user experience.
What We’re Looking For Core Qualifications
Strong communicator who can bridge technical solutions and business outcomes
Proven ability to translate business requirements into high‑impact Salesforce solutions
Deep understanding of Salesforce in a complex, business‑critical environment
Strategic thinker with hands‑on problem‑solving skills
Comfortable owning solutions from concept through launch and ongoing optimization
Adaptable and energized by change and growth
Experience
3–5+ years of experience delivering Salesforce solutions in an administrator, lead, or manager role
Demonstrated success scaling Salesforce to support business growth
Experience in real estate, mortgage, or financial services is a plus
Education
Bachelor’s degree in Computer Science, CIS/MIS/BIS, or related field required
Work Schedule & Location
Hybrid work model (minimum 2 days per week onsite)
Office locations:
South Windsor, CT
or
Charlotte, NC
(commutable required)
Why RCN Capital
Competitive medical, dental, and vision benefits
401(k) with employer match
Free food & beverage program
Free onsite gym and laundry
A fast‑growing company where Salesforce leadership has visibility, influence, and impact
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr
This is a high‑impact leadership role for a Salesforce professional who wants
true platform ownership . As our Salesforce Platform Manager, you’ll set the vision for how Salesforce supports the business, lead a talented team of architects, admins, and developers, and partner closely with executive, sales, and technology leaders to turn business strategy into scalable CRM solutions.
You won’t just manage Salesforce — you’ll
shape how it drives revenue, efficiency, and decision‑making across the organization .
What You’ll Do
Define and own the Salesforce product strategy and multi‑year roadmap, ensuring alignment with business goals and future growth.
Serve as the strategic voice of Salesforce across the organization, balancing innovation, scalability, and platform health.
Stay ahead of Salesforce releases and industry trends, bringing forward ideas that improve performance and user experience.
Lead and mentor a cross‑functional Salesforce team including solution architects, administrators, and developers.
Foster a collaborative, high‑performing team culture focused on quality, accountability, and continuous improvement.
Project & Stakeholder Management
Oversee Salesforce initiatives end‑to‑end — from intake and prioritization through delivery, adoption, and optimization.
Partner with Sales, Marketing, Operations, and Technology leaders to understand business needs and translate them into impactful Salesforce solutions.
Manage expectations, dependencies, and timelines across multiple stakeholders.
Platform Health, Data & Governance
Establish and enforce best practices for system governance, data integrity, security, and release management.
Ensure Salesforce remains reliable, scalable, and aligned with business processes as the organization grows.
Technical & Functional Leadership Configuration & Automation
Design and oversee complex Salesforce configurations, including custom objects, fields, validation rules, and advanced automation using Flows.
Guide solution design decisions to ensure maintainability and long‑term value.
Reporting, Analytics & Integrations
Deliver meaningful dashboards and reports that drive insight, accountability, and adoption.
Oversee integrations with third‑party systems to ensure seamless data flow and extended platform capabilities.
User Adoption & Change Management
Drive Salesforce adoption through thoughtful change management, training, and ongoing user support.
Act as a trusted Salesforce subject‑matter expert, resolving issues, guiding enhancements, and continuously improving the user experience.
What We’re Looking For Core Qualifications
Strong communicator who can bridge technical solutions and business outcomes
Proven ability to translate business requirements into high‑impact Salesforce solutions
Deep understanding of Salesforce in a complex, business‑critical environment
Strategic thinker with hands‑on problem‑solving skills
Comfortable owning solutions from concept through launch and ongoing optimization
Adaptable and energized by change and growth
Experience
3–5+ years of experience delivering Salesforce solutions in an administrator, lead, or manager role
Demonstrated success scaling Salesforce to support business growth
Experience in real estate, mortgage, or financial services is a plus
Education
Bachelor’s degree in Computer Science, CIS/MIS/BIS, or related field required
Work Schedule & Location
Hybrid work model (minimum 2 days per week onsite)
Office locations:
South Windsor, CT
or
Charlotte, NC
(commutable required)
Why RCN Capital
Competitive medical, dental, and vision benefits
401(k) with employer match
Free food & beverage program
Free onsite gym and laundry
A fast‑growing company where Salesforce leadership has visibility, influence, and impact
Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr