Technical CX Specialist – SaaS, Hybrid NYC

A tech company in New York seeks a Customer Experience Specialist to provide advanced troubleshooting and support for clients. The role involves acting as an escalation point for complex issues and requires strong analytical and communication skills. Applicants should have 3+ years in a customer support role, experience with integrations, and familiarity with tools like Zendesk and Salesforce. This position offers competitive pay and benefits in a hybrid working model. #J-18808-Ljbffr