Senior Specialist Underwriting Operations
QBE North America, New York, NY, United States
Underwriting Support – Underwriting Assistant
Time Type: Full time. Work Arrangement: Hybrid or remote within Georgia or New York Tri‑State Area. Employee. Salary range: $64,000–$120,000, depending on experience.
Responsibilities
Assist underwriters in evaluating and processing medical malpractice submissions, renewals, endorsements, and non‑renewals.
Prepare underwriting files by gathering applications, loss runs, credentialing information, contracts, and exposure data.
Enter and maintain accurate risk, policy, and exposure data in underwriting and policy administration systems.
Prepare and process policy documentation, binders, endorsements, certificates of insurance, and policy issuance materials.
Process policy changes, cancellations, reinstatements, and renewals accurately and on time.
Coordinate with internal teams (operations, compliance, claims, actuarial) to resolve policy‑related issues.
Track underwriting deadlines and maintain renewal and submission pipelines.
Serve as a point of contact for brokers and internal partners for underwriting inquiries.
Request and follow up on missing information from brokers or insureds.
Provide professional and timely responses to routine questions regarding policies and documentation.
Support underwriting workflow efficiency through accurate data entry, documentation, and tracking.
Assist with operational reporting, audits, and quality assurance reviews.
Identify opportunities for process improvement within underwriting operations.
Qualifications
High school diploma or equivalent; associate’s or bachelor’s degree preferred.
Experience in insurance, underwriting support, or policy administration (healthcare or professional liability preferred).
Basic understanding of insurance principles and policy structures.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities in a deadline‑driven environment.
Preferred Competencies
Experience with medical malpractice or healthcare professional liability products.
Familiarity with underwriting or policy administration systems.
Exposure to healthcare provider risk profiles (physicians, allied health, hospitals, clinics).
Progress toward or interest in insurance designations (e.g., CPCU, AU).
Excellent written and verbal communication skills.
Strong data entry accuracy and document management ability.
Analytical mindset with ability to summarize underwriting information.
Customer‑service orientation with internal and external stakeholders.
Proficiency in Microsoft Office (Excel, Word, Outlook); underwriting systems experience a plus.
Equal Employment Opportunity QBE provides equal employment opportunities to applicants and employees without regard to race, color, gender, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, protected veteran status, disability, or any other legally protected status.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full‑time basis without the need for current or future sponsorship.
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Responsibilities
Assist underwriters in evaluating and processing medical malpractice submissions, renewals, endorsements, and non‑renewals.
Prepare underwriting files by gathering applications, loss runs, credentialing information, contracts, and exposure data.
Enter and maintain accurate risk, policy, and exposure data in underwriting and policy administration systems.
Prepare and process policy documentation, binders, endorsements, certificates of insurance, and policy issuance materials.
Process policy changes, cancellations, reinstatements, and renewals accurately and on time.
Coordinate with internal teams (operations, compliance, claims, actuarial) to resolve policy‑related issues.
Track underwriting deadlines and maintain renewal and submission pipelines.
Serve as a point of contact for brokers and internal partners for underwriting inquiries.
Request and follow up on missing information from brokers or insureds.
Provide professional and timely responses to routine questions regarding policies and documentation.
Support underwriting workflow efficiency through accurate data entry, documentation, and tracking.
Assist with operational reporting, audits, and quality assurance reviews.
Identify opportunities for process improvement within underwriting operations.
Qualifications
High school diploma or equivalent; associate’s or bachelor’s degree preferred.
Experience in insurance, underwriting support, or policy administration (healthcare or professional liability preferred).
Basic understanding of insurance principles and policy structures.
Strong attention to detail and organizational skills.
Ability to manage multiple priorities in a deadline‑driven environment.
Preferred Competencies
Experience with medical malpractice or healthcare professional liability products.
Familiarity with underwriting or policy administration systems.
Exposure to healthcare provider risk profiles (physicians, allied health, hospitals, clinics).
Progress toward or interest in insurance designations (e.g., CPCU, AU).
Excellent written and verbal communication skills.
Strong data entry accuracy and document management ability.
Analytical mindset with ability to summarize underwriting information.
Customer‑service orientation with internal and external stakeholders.
Proficiency in Microsoft Office (Excel, Word, Outlook); underwriting systems experience a plus.
Equal Employment Opportunity QBE provides equal employment opportunities to applicants and employees without regard to race, color, gender, gender identity, sexual orientation, religious practices and observances, national origin, pregnancy, childbirth, or related medical conditions, protected veteran status, disability, or any other legally protected status.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States on a full‑time basis without the need for current or future sponsorship.
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