Sales & Training Executive (NARS/Hermes) - Seattle

JOB SUMMARY The Sales and Training Executive for NARS and Hermes, reporting into the Regional Sales Director, is responsible for delivering target KPI’s and achieving overall Sales Plan. The STE adheres to budgetary spend commitments, inclusive of Travel and Expense and Freelance Resource Management. The STE will strategize, both with internal and external partners, to drive retails, increase brand awareness, and create incremental growth opportunities in Department Store, Open‑Sell and Specialty doors.

WHAT YOU WILL DO

You will be responsible for driving sales and executing strategies and initiatives within each retailer to ensure the achievement of sales plan.

You will adhere to budget management commitments: financial responsibility inclusive of travel and expense, freelance spend, and measurables to preserve profitability

You will plan an executive event strategy, in partnership with Store teams, ensuring sales targets and ROI benchmarks are achieved

You will be responsible for recruiting, hiring, inspiring, scheduling, developing, and retaining productive counter and freelance team members. Ensure achievement of “sales per hour” and “items per transaction” goals.

You will maintain a cohesive monthly schedule that aligns with territory volume, call cycle, top volume door focus, as well as business needs incorporating MAPPP™ methodology into the door governance

You will meet all deadlines for requests including calendars, expense, and event recaps. Understand retail partner protocols, support, and adhere to their policies.

You will monitor and assess weekly SPH/ROI for freelance teams ensuring targets are achieved and pivoting accordingly

You will be the brand ambassador, maintaining strong knowledge of the Brand DNA, the products and the Heritage to promote NARS and Hermes in a positive light at every opportunity.

Open‑sell: build strong relationships with Ulta and Sephora store management, regional/district managers, event managers, education managers, and retail store associates within multiple retail locations.

Department Store: build strong relationships with Cosmetics and Fragrance Management teams, Store Manager, Regional Beauty Managers and Beauty Field Directors

You will have accountability for visual merchandising execution in‑store and supporting in‑stock position, by building collaborative relationships in‑market and in‑store. Communicate needs to key internal and external stakeholders.

You will implement the corporate merchandising guidelines to ensure proper NARS and Hermes Fragrance Brands’ image at point of sale at all times.

You will uphold Brand Dress Code Guidelines & consistently demonstrate a polished and professional appearance, frequently changing makeup styles to reflect current trends by wearing seasonal looks

You will negotiate with store personnel to gain space and improve locations for all product categories at the beauty counter, women’s and men’s fragrance locations

You have utilization of internal reporting tools: Power Bi, Territory and SPH reports to evaluate retail trends and assess shifts in resource management

You have excellent interpersonal skills to build relationships and navigate multiple teams.

You are self‑motivated and positive, aligning and engaging with the organization’s visions.

You can work a flexible schedule (typical work schedule is Tuesday through Saturday), including weekends and holidays, to meet team objectives.

You have the ability to drive a car, which is necessary to perform visits to all doors in the call cycle of the defined territory (Valid Driver’s License Required)

WHO YOU ARE

You have a minimum of 2 years’ Cosmetic Account Executive or 5 years’ Account Coordinator experience. (or equivalent position)

You have demonstrated ability to drive sales through fostering relationships and providing exceptional customer service

You can work collaboratively and build positive/effective business partnerships

You can interact with all levels of management in a fast paced, high growth, changing environment

You can work independently to prioritize and achieve results

You must have outstanding interpersonal and communication skills, both verbal and written

You have effective planning, organizational and time management skills

You are proficient in Microsoft Office Skills

You can lift, push and pull up to 50 lbs.

You can stand for up to 8 hours

You have a Valid Driver’s License

WHAT WE CAN OFFER YOU At Shiseido Americas, our pride extends beyond our rich legacy to our passionate and talented team that brings it to life every day. We recognize that without our people, innovation would not be possible. That's why we go above and beyond with our comprehensive benefits program to recognize our employees. With an array of options designed to give our employees peace of mind, our perks & benefits program is more than just a perk – it's an investment in our people’s futures. Whether you're looking for comprehensive health coverage, retirement savings, or paid time off, our benefits have you covered! Check out a list of our Benefits and Perks offerings:

Life and Disability Insurance

Paid Volunteer Days

Paid Company Holidays

401K with 6% Company Match

Internal & International Mobility

Product Discounts & Annual Gratis

Employee Led Affinity Groups

Tuition Reimbursement

Salary (Min‑Max):

Job Segment: Brand Ambassador, Entry Level Sales, Sales Management, Merchandising, Training, Marketing, Sales, Retail, Operations

Shiseido is an Equal Opportunity Employer and does not discriminate on the basis of race, color, gender identity, religion, sex, age, national origin, disability, veteran status, sexual orientation, genetic information or any other classification protected by Federal, State or Local law

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