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Director of Travel Operations

Inside Higher Ed, Hanover, NH, United States


Position Details Title:

Director of Travel Operations

Posting Date:

04/02/2026

Open Until Filled:

Yes

Position Number:

1010042

Hiring Range:

$53,000 - $55,000

Union Type:

Not a Union Position

SEIU Level:

Not an SEIU Position

FLSA Status:

Exempt

Employment Category:

Regular Full Time

Scheduled Months Per Year:

12

Scheduled Hours Per Week:

40

Location:

Hanover, NH

Remote Work Eligibility:

Onsite only

Term Position:

No

Grant Funded:

No

Position Purpose The Director of Travel Operations is responsible for organizing, arranging, and supporting athletics team travel needs for the Division of Athletics and Recreation (DCARD). This role will serve as the main point of contact for all travel needs, acting as liaison between coaches/staff and all third‑party travel vendors. The director will be expected to be available on a flexible schedule to respond to issues and make autonomous decisions.

Job Responsibilities

Coordinate all aspects of travel arrangements for varsity and club athletic programs.

Scope: away team travel, coach recruiting travel, official visits, admin travel.

Keep up-to-date records of all team travel information and itineraries.

Manage/organize DCARD’s fleet of vehicles used by the department.

Review team hotel contracts for adherence to budget and team travel policies.

Assist with last‑minute bookings related to postseason travel as needed.

Identify & elevate travel issues to appropriate parties.

Assist travelers with after‑hours travel issues and emergencies as needed.

Work with Procurement Services to facilitate contract signing in accordance with Dartmouth’s policies.

Educate coaches and staff on travel procedures and policies.

Develop and maintain effective working relationships.

Develop onboarding process for coaches and staff related to travel.

Track College‑wide policy changes impacting travel.

Create & maintain a "how to" guide covering DCARD’s travel policies and procedures.

Provide continuous ongoing education of coaches and staff regarding travel policies.

Serve as primary day‑to‑day liaison with third‑party travel agency and other vendors for coordination and billing.

Maintain strong vendor relationships.

Identify, research, and implement third‑party travel vendor/s.

Reconcile travel‑related corporate card transactions.

Review, reconcile, and submit monthly invoices from travel agencies.

Submit travel‑related invoices for payment.

Maintain travel expense records that inform quarterly projections and annual budgeting processes.

Track team travel expense by team as travel is sourced.

Complete analysis to update travel projections in collaboration with leadership.

Identify trends impacting future year travel budgets.

Help source safe and cost‑effective means of travel while collaborating with coaches and administrators to meet all travel needs.

Assist administrative units and sports programs on individual team travel budgets and the annual budgeting process.

Contribute to maintaining positive working relationships with all members of the division and campus partners.

Leverage buying power of Dartmouth Athletics to identify cost savings opportunities and best practices.

Demonstrate professionalism and collegiality through appropriate actions, interactions, and communications.

Perform other duties as assigned.

Qualifications Required Qualifications – Education and Experience:

Bachelor’s degree or equivalent combination of education and experience.

Required Qualifications – Skills, Knowledge & Abilities:

Strong organizational skills.

Proficient with computer software packages (especially Excel).

Interpersonal and customer service skills.

Ability to work independently and set priorities.

General knowledge of financial practices.

Preferred Qualifications:

Bachelor’s degree in Finance, Business Administration or Sport Management plus 2–3 years of office and finance work experience, or equivalent combination of education and experience.

Experience working as a Travel Coordinator or within college athletic department travel operations.

Contact for Recruitment Inquiries Contact Name:

Mariruth Graham Phone:

603-646-5666

Equal Opportunity Employer Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Background Check Employment in this position is contingent upon consent to and successful completion of a pre‑employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications. Background check information will be used in a confidential, non‑discriminatory manner consistent with state and federal law.

Other Information Dartmouth College has a Tobacco‑Free Policy. Smoking and the use of tobacco‑based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, see https://policies.dartmouth.edu/policy/tobacco-free-policy

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