Marketing Manager
Grand Falls Casino & Golf Resort®, Larchwood, IA, United States
Develop, maintain and coordinate marketing operations including but not limited to advertising, promotions, special events, budgets and rewards club.
Qualifications
Provide exceptional customer service to all internal and external customers.
Create cost analysis for each marketing event
Develop and submit monthly promotional calendars
Manage monthly social media calendars
Assist Marketing Coordinators in maintaining social media and online review platforms.
Prepares purchase orders for marketing projects and events based on budget.
Help develop and coordinate direct mail and newsletter pieces
Utilizes project management system in preparing and distributing information for printing signs, coupons, banners, flyers, and other marketing tools.
Resolves customer complaints and issues via letter, phone calls, email and/or personal meetings
Assures correct point values, prize and or comp values issued to players via casino management system.
Manages and coordinates customer events with Players Club and other affected departments
Manages customer events, programs and parties
Maintain and manage dispersement of donations to various business and organizations
Interfaces with advertising and/or other agencies to meet deadlines of radio, newsprint and television advertisements.
Work with Marketing Director on meeting budget expectations.
Manage team of Marketing Coordinators
Maintain and distribute property collateral
Must be able to work nights and weekends as needed.
$45,000 starting, depending on experience.
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Qualifications
Provide exceptional customer service to all internal and external customers.
Create cost analysis for each marketing event
Develop and submit monthly promotional calendars
Manage monthly social media calendars
Assist Marketing Coordinators in maintaining social media and online review platforms.
Prepares purchase orders for marketing projects and events based on budget.
Help develop and coordinate direct mail and newsletter pieces
Utilizes project management system in preparing and distributing information for printing signs, coupons, banners, flyers, and other marketing tools.
Resolves customer complaints and issues via letter, phone calls, email and/or personal meetings
Assures correct point values, prize and or comp values issued to players via casino management system.
Manages and coordinates customer events with Players Club and other affected departments
Manages customer events, programs and parties
Maintain and manage dispersement of donations to various business and organizations
Interfaces with advertising and/or other agencies to meet deadlines of radio, newsprint and television advertisements.
Work with Marketing Director on meeting budget expectations.
Manage team of Marketing Coordinators
Maintain and distribute property collateral
Must be able to work nights and weekends as needed.
$45,000 starting, depending on experience.
#J-18808-Ljbffr