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Marketing Manager

Grand Falls Casino & Golf Resort®, Larchwood, IA, United States


Develop, maintain and coordinate marketing operations including but not limited to advertising, promotions, special events, budgets and rewards club. Qualifications Provide exceptional customer service to all internal and external customers. Create cost analysis for each marketing event Develop and submit monthly promotional calendars Manage monthly social media calendars Assist Marketing Coordinators in maintaining social media and online review platforms. Prepares purchase orders for marketing projects and events based on budget. Help develop and coordinate direct mail and newsletter pieces Utilizes project management system in preparing and distributing information for printing signs, coupons, banners, flyers, and other marketing tools. Resolves customer complaints and issues via letter, phone calls, email and/or personal meetings Assures correct point values, prize and or comp values issued to players via casino management system. Manages and coordinates customer events with Players Club and other affected departments Manages customer events, programs and parties Maintain and manage dispersement of donations to various business and organizations Interfaces with advertising and/or other agencies to meet deadlines of radio, newsprint and television advertisements. Work with Marketing Director on meeting budget expectations. Manage team of Marketing Coordinators Maintain and distribute property collateral Must be able to work nights and weekends as needed. $45,000 starting, depending on experience. #J-18808-Ljbffr