Level 1 Help Desk Analyst (Bilingual Spanish)

A technology service provider is seeking a Level 1 Help Desk Analyst to provide technical assistance to customers. Key responsibilities include troubleshooting hardware and software issues, managing ticket queues, and ensuring high levels of customer service. The ideal candidate should have over 2 years of experience in an IT call center and a technical degree in relevant fields. This role offers a pay range of $16-$18 per hour. #J-18808-Ljbffr