Administrative Specialist Senior
Commonwealth of Kentucky, Louisville, KY, United States
Description
The Office of Inspector General (OIG) performs many varied functions for the Cabinet for Health and Family Services. OIG has five divisions: Division of Regulated Child Care, Division of Health Care, Certificate of Need, KY Health Information Exchange, and Division of Audits and Investigations. These divisions cover a wide variety of job tasks and duties in varied settings throughout Kentucky, which include inspecting and licensing childcare and healthcare facilities and services, conducting investigations of complaints in those facilities, and investigating Medicaid fraud and other complaints for the Cabinet.
This position provides professional administrative support to the Regional Program Manager and the Human Services Program Branch Manager of the Division of Health Care, Northern Enforcement Branch, Louisville (Jefferson Co), KY.
Responsibilities And Duties
Process complex federal and state survey packets for the Division of Health Care.
Assist the Complaint Coordinator by taking referrals/allegations from the public.
Conduct new employee orientation in the enforcement branches and ensure new hire packet is completed and submitted timely.
Monitor completion of staff training and ensure training certificates have been filed.
Serve as a liaison between the agency, providers, and community to respond to questions and concerns.
Contact potential candidates for employment, schedule interviews and provide email confirmation for appointments.
Serve as time administrator for the branch.
Answer incoming calls and disseminate them to appropriate staff.
Handle mail and distribute mail for the office.
Preferred Knowledge And Skills
Background in health services is preferred to address the needs of our customers.
Excellent interpersonal skills with the ability to communicate effectively and respectfully with people of diverse backgrounds and in diverse settings.
Excellent writing and written communication skills.
Proficiency with computers and Microsoft Outlook, Word, and Excel programs.
Highly organized and experienced managing a large case load.
Customer service experience.
Minimum Requirements Education: Graduate of a college or university with a bachelor's degree.
Experience: Three years of professional, administrative, or business experience.
Substitute education for experience: Additional education will substitute for required experience on a year‑for‑year basis.
Substitute experience for education: Additional administrative, business, research, and/or clerical experience will substitute for required education on a year‑for‑year basis.
Special Requirements: NONE
Working Conditions: Incumbents working in this job title primarily perform duties in an office setting.
Probationary Period: This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.
Other Information The Cabinet for Health and Family Services (CHFS) participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in U.S. CHFS will only use E‑Verify once you have accepted a job offer and completed the Form I‑9. For more information on E‑Verify, or if you believe that CHFS has violated its E‑Verify responsibilities, please contact Department of Homeland Security (DHS) at 888‑897‑7781 or https://www.e-verify.gov/.
Equal Opportunity Employer An Equal Opportunity Employer M/F/D
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This position provides professional administrative support to the Regional Program Manager and the Human Services Program Branch Manager of the Division of Health Care, Northern Enforcement Branch, Louisville (Jefferson Co), KY.
Responsibilities And Duties
Process complex federal and state survey packets for the Division of Health Care.
Assist the Complaint Coordinator by taking referrals/allegations from the public.
Conduct new employee orientation in the enforcement branches and ensure new hire packet is completed and submitted timely.
Monitor completion of staff training and ensure training certificates have been filed.
Serve as a liaison between the agency, providers, and community to respond to questions and concerns.
Contact potential candidates for employment, schedule interviews and provide email confirmation for appointments.
Serve as time administrator for the branch.
Answer incoming calls and disseminate them to appropriate staff.
Handle mail and distribute mail for the office.
Preferred Knowledge And Skills
Background in health services is preferred to address the needs of our customers.
Excellent interpersonal skills with the ability to communicate effectively and respectfully with people of diverse backgrounds and in diverse settings.
Excellent writing and written communication skills.
Proficiency with computers and Microsoft Outlook, Word, and Excel programs.
Highly organized and experienced managing a large case load.
Customer service experience.
Minimum Requirements Education: Graduate of a college or university with a bachelor's degree.
Experience: Three years of professional, administrative, or business experience.
Substitute education for experience: Additional education will substitute for required experience on a year‑for‑year basis.
Substitute experience for education: Additional administrative, business, research, and/or clerical experience will substitute for required education on a year‑for‑year basis.
Special Requirements: NONE
Working Conditions: Incumbents working in this job title primarily perform duties in an office setting.
Probationary Period: This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111.
Other Information The Cabinet for Health and Family Services (CHFS) participates in E‑Verify and will provide the federal government with your Form I‑9 information to confirm that you are authorized to work in U.S. CHFS will only use E‑Verify once you have accepted a job offer and completed the Form I‑9. For more information on E‑Verify, or if you believe that CHFS has violated its E‑Verify responsibilities, please contact Department of Homeland Security (DHS) at 888‑897‑7781 or https://www.e-verify.gov/.
Equal Opportunity Employer An Equal Opportunity Employer M/F/D
#J-18808-Ljbffr