Floating Superintendent (Super I)
Postgraduate Center for Mental Health, New York, NY, United States
Job Description
FLOATING SUPERINTENDENT
Title FLOATING SUPERINTENDENT
Department RESIDENTIAL
Reports To PROGRAM DIRECTOR
Job Scope The Floating Superintendent provides hands‑on maintenance support across multiple residential buildings, performing repairs, assisting with preventative maintenance, and supporting daily operations under site leadership. This role is execution‑focused and does not hold primary responsibility for any one building or overall compliance. The position supports Superintendents and Program Directors by reducing work order backlogs and addressing operational needs across sites. Flexibility is essential, as assignments may vary daily across multiple locations, requiring the ability to take direction and adapt quickly.
Essential Functions Maintenance Execution (Primary Function)
Perform assigned plumbing repairs (e.g., toilet rebuilds, leak repairs, minor pipe work)
Perform minor electrical work (e.g., outlet and switch replacement within scope)
Complete general repairs (patching, carpentry, hardware adjustments)
Assist with radiator, HVAC, PTAC, etc. servicing (filters, basic diagnostics, draining, cleaning)
Address maintenance issues in apartments and common areas across multiple sites
All work must be performed safely, efficiently, and in accordance with established protocols
Preventative Maintenance Support
Execute assigned preventative maintenance tasks
Assist with seasonal preparation (e.g., winter readiness, inspections)
Support building walkthroughs and condition assessments as directed
Emergency Response Support
Active leaks
Loss of heat
Electrical hazards
Building damage or safety concerns
Take immediate containment action within scope
Assist with stabilization of conditions
Communicate status to site leadership
Escalate issues beyond scope promptly
Work Order Execution & Documentation
Complete assigned work orders within expected timeframes
Document all work performed clearly and accurately
Record actions taken, materials used, and outcomes
Upload photos where required
Cross‑Site Operational Support
Provide maintenance support across multiple buildings as assigned
Assist site Superintendents with workload balancing and backlog reduction
Support unit readiness and turnover work
Assist in addressing building conditions under direction
Communication, Direction & Coordination
Take direction from Superintendents, Program Directors, or other leadership based on assignment
Adapt to varying site expectations, workflows, and priorities
Communicate status updates clearly across changing supervisors and locations
Confirm understanding of assignments before execution
Digital Systems & Administrative Use
Work order systems & tracking (e.g., RealPage, Microsoft Planner)
Email communication (Outlook)
Team communication tools (Microsoft Teams)
Document completed work orders
Review assigned tasks and updates
Communicate status as required
Tools, Materials & Support Functions
Maintain personal tools required for assigned work
Use materials appropriately and efficiently
Report supply needs to supervising staff
Mobility, Flexibility & Deployment Expectations
Report to different buildings as assigned daily
Be prepared to work at multiple locations within the same day
Adjust schedule and priorities based on real‑time operational needs
Transition between sites efficiently without loss of productivity
Take direction from multiple supervisors depending on assignment
Assignments may change with little notice based on
Emergencies
Work order volume
Staffing gaps
Operational priorities
Qualifications Education and Experience
High School Diploma or equivalent required; technical or vocational training in building maintenance or a related field preferred
Minimum of five (5) years of experience in multi‑unit residential maintenance or a Superintendent‑level role required
Demonstrated competency in plumbing, minor electrical work, and heating/boiler systems required
Proven experience responding to building emergencies and executing preventative maintenance programs required
Experience utilizing work order/property management systems and coordinating vendors required
Familiarity with regulatory and compliance standards (DOB, FDNY, HPD)
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Title FLOATING SUPERINTENDENT
Department RESIDENTIAL
Reports To PROGRAM DIRECTOR
Job Scope The Floating Superintendent provides hands‑on maintenance support across multiple residential buildings, performing repairs, assisting with preventative maintenance, and supporting daily operations under site leadership. This role is execution‑focused and does not hold primary responsibility for any one building or overall compliance. The position supports Superintendents and Program Directors by reducing work order backlogs and addressing operational needs across sites. Flexibility is essential, as assignments may vary daily across multiple locations, requiring the ability to take direction and adapt quickly.
Essential Functions Maintenance Execution (Primary Function)
Perform assigned plumbing repairs (e.g., toilet rebuilds, leak repairs, minor pipe work)
Perform minor electrical work (e.g., outlet and switch replacement within scope)
Complete general repairs (patching, carpentry, hardware adjustments)
Assist with radiator, HVAC, PTAC, etc. servicing (filters, basic diagnostics, draining, cleaning)
Address maintenance issues in apartments and common areas across multiple sites
All work must be performed safely, efficiently, and in accordance with established protocols
Preventative Maintenance Support
Execute assigned preventative maintenance tasks
Assist with seasonal preparation (e.g., winter readiness, inspections)
Support building walkthroughs and condition assessments as directed
Emergency Response Support
Active leaks
Loss of heat
Electrical hazards
Building damage or safety concerns
Take immediate containment action within scope
Assist with stabilization of conditions
Communicate status to site leadership
Escalate issues beyond scope promptly
Work Order Execution & Documentation
Complete assigned work orders within expected timeframes
Document all work performed clearly and accurately
Record actions taken, materials used, and outcomes
Upload photos where required
Cross‑Site Operational Support
Provide maintenance support across multiple buildings as assigned
Assist site Superintendents with workload balancing and backlog reduction
Support unit readiness and turnover work
Assist in addressing building conditions under direction
Communication, Direction & Coordination
Take direction from Superintendents, Program Directors, or other leadership based on assignment
Adapt to varying site expectations, workflows, and priorities
Communicate status updates clearly across changing supervisors and locations
Confirm understanding of assignments before execution
Digital Systems & Administrative Use
Work order systems & tracking (e.g., RealPage, Microsoft Planner)
Email communication (Outlook)
Team communication tools (Microsoft Teams)
Document completed work orders
Review assigned tasks and updates
Communicate status as required
Tools, Materials & Support Functions
Maintain personal tools required for assigned work
Use materials appropriately and efficiently
Report supply needs to supervising staff
Mobility, Flexibility & Deployment Expectations
Report to different buildings as assigned daily
Be prepared to work at multiple locations within the same day
Adjust schedule and priorities based on real‑time operational needs
Transition between sites efficiently without loss of productivity
Take direction from multiple supervisors depending on assignment
Assignments may change with little notice based on
Emergencies
Work order volume
Staffing gaps
Operational priorities
Qualifications Education and Experience
High School Diploma or equivalent required; technical or vocational training in building maintenance or a related field preferred
Minimum of five (5) years of experience in multi‑unit residential maintenance or a Superintendent‑level role required
Demonstrated competency in plumbing, minor electrical work, and heating/boiler systems required
Proven experience responding to building emergencies and executing preventative maintenance programs required
Experience utilizing work order/property management systems and coordinating vendors required
Familiarity with regulatory and compliance standards (DOB, FDNY, HPD)
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